Senior Program Manager at Zipline Nigeria

Job Title: Senior Program Manager

Activities

• Establish and manage a project plan, timeline, and budget, driving accountability and ownership across cross-functional teams, including Customer Success, Operations, Aviation Regulatory, Impact Evaluation, Marketing, Finance, and Software teams
• Develop, communicate, and execute use case implementation and integration plans, from milestone achievements to launch dates
• Collaborate with and coordinate across key external stakeholders, including the funders, local implementers and agencies, governmental and policy bodies, research partners, and local community organizations – to ensure the availability of necessary commodities and successful and timely launches
• Work with external partners to design workflows and plans that solve how a program or use case will integrate into a partner’s existing clinical and operational framework
• Lead cross-functional retrospectives and process improvement efforts, including documenting and tracking risk factors, identifying opportunities, and creating systems and processes that allow for faster and better launches at scale
• Partner on research design and rollout, ensure programmatic KPIs are tracked and reviewed regularly, and compile quarterly stakeholder reports
• Identify potential improvements to the program or use case design, and work with internal and external stakeholders to evaluate and incorporate these changes
• Coach and mentor other program managers across the team

Candidate Profile

• 7+ years of experience leading donor-funded programs, preferably in health
• Proven track record in planning and managing complex programmatic rollouts with international and multi-sector scopes
• Experience executing programs on behalf of or in partnership with governments is a plus
• Advanced project management and operational skills, including demonstrated ability to leverage digital project management and communication tools
• Excellent communication skills, including ability to write professional progress reports
• Collaborative approach that includes working with multiple internal and external stakeholders simultaneously
• Experience stewarding relationships with institutional donor organizations a plus
• Comfort managing ambiguity and experience building processes from the ground up
• Self-starter, highly motivated and solution-oriented
• Commitment and ability to train staff and partners; management experience a plus
• Fluency in English
• Ability to travel: Up to 50%.

Application Instructions:

The application deadline is Not Specified. Therefore qualified and interested candidates can “CLICK HERE TO SUBMIT APPLICATION”