Dispatch Rider at R-Jolad Hospital

Job Title: Dispatch Rider

Activities

• Transport medical supplies, documents, and equipment between hospital departments, clinics, laboratories, and external locations as required.
• Ensure timely and efficient delivery of items to designated destinations, following predetermined routes and schedules.
• Verify delivery instructions, addresses, and recipient details to ensure accurate and error-free
• Collect and deliver urgent medical samples, specimens, and reports in a timely and secure manner, prioritizing time-sensitive deliveries
• Perform routine inspections and maintenance checks on the dispatch motorcycle, including fueling, oil checks, tire pressure, and general
• Report any mechanical issues, malfunctions, or damage to the motorcycle promptly to the designated supervisor or maintenance department for repairs and servicing.
• Ensure that the motorcycle is in roadworthy condition at all times and comply with all vehicle safety regulations and standards.
• Adhere to all traffic laws, regulations, and safety guidelines while operating the motorcycle on public roads and hospital premises.
• Wear appropriate safety gear, including helmets, reflective vests, and protective clothing, to minimize the risk of accidents and injuries.
• Maintain a high level of awareness and alertness while riding, anticipating potential hazards, and taking proactive measures to avoid accidents and ensure personal safety.
• Follow established protocols and procedures for handling hazardous materials, fragile items, and confidential documents during transportation.
• Maintain accurate records of all deliveries, including delivery times, recipient signatures, and any relevant delivery notes or comments.
• Complete delivery logs, trip reports, and other documentation as required, ensuring thorough and organized record-keeping practices.
• Provide timely updates and status reports on delivery progress, delays, or issues encountered during transit to the dispatch coordinator or supervisor.
• Provide courteous and professional service to internal staff, external clients, and recipients during deliveries, demonstrating a positive and helpful attitude at all times.
• Address inquiries, concerns, and requests from recipients promptly and effectively, striving to exceed customer expectations and deliver exceptional service experiences.
• Maintain good communication and rapport with dispatch coordinators, colleagues, and recipients to facilitate smooth and efficient delivery operations.

Candidate Profile

• High school diploma or equivalent
• Valid motorcycle rider’s
• Knowledge of emergency procedures and first aid
• Basic knowledge of vehicle maintenance and
• Ability to perform routine checks and report any issues promptly
• Physically fit and able to handle the demands of motorcycle riding and delivery
• Proven experience as a dispatch rider, preferably in a healthcare or transportation
• Experience working within a healthcare environment, understanding hospital operations and patient care standards.
• Experience in responding to emergencies or high-pressure situations while
• Experience in a customer service role, demonstrating the ability to interact positively with a diverse group of people.
• Proven track record of providing high-quality service and resolving conflicts
• Proficient and safe driving abilities with a clean driving
• Strong knowledge of local routes, traffic patterns, and alternative
• Proficiency with GPS devices and navigation apps to ensure timely arrivals and
• Ability to manage schedules effectively to ensure timely
• Punctuality in picking up and dropping off
• Understanding of patient needs and ability to assist with entry and exit from the
• Adherence to road safety regulations and hospital
• Clear and effective verbal communication skills for interacting with patients, staff, and medical
• Ability to follow instructions and relay information
• Maintaining accurate records of trips, mileage, and any
• Proficiency with basic administrative tasks related to transportation

Application Instructions:

The application deadline is Not Specified. Therefore qualified and interested candidates can “CLICK HERE TO SUBMIT APPLICATION” It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy

Website:
Official Job Website: https://rjolad.com/job-application/