Division Manager – Corporate Travel & Support Services at the African Development Bank Group (AfDB)

Job Title: Division Manager

Activities

• Policy management: developing, updating and enforcing travel accommodation and general services policies and procedures to ensure compliance and cost-effectiveness.
• Compliance and risk management: ensuring all activities comply with regulatory requirements and internal policies, with due attention to risk management and employee health and safety.
• Financial management: monitoring and managing travel budgets, ensuring expenditures are within allocated funds, and identifying opportunities for cost savings.
• Service provision and operational oversight: overseeing the day-to-day logistics, catering, insurance and transportation operations of the division, including managing staff, travel bookings and providing logistical support for the Bank’s mission and events.
• Vendor management: negotiating contracts with travel service providers such as airlines, hotels, travel agencies, and other partners to secure the best service, terms and prices for the Bank.
• Stakeholder engagement: collaborating with internal and external stakeholders, including senior management and partners to understand business needs, monitor service delivery and provide effective solutions.
• Technology and innovation: leveraging technology to improve business processes and analytics and enhance the client experience, including the use of travel management systems and tools among others.
• The Division Manager ensures that corporate services are responsive, efficient as well as strategically aligned with the Bank’s mission, thereby playing a vital role in the institution’s success. This position underscores the strategic importance of operational excellence and client service in achieving the Bank’s transformative objectives.

Candidate Profile

• Hold a least a Master’s degree and/or professional qualifications in fields relevant to Corporate travel, such as Management, Business Administration, Hospitality, or Tourism Management.
• Have at least eight (8) years of progressive experience of which at least three (3) should have been in a Managerial or highly supervisory role in relevant fields, including significant leadership roles related to corporate services and travel management in a Multilateral Development Bank (MDB) or not-for-profit context.
• Leadership & Strategic Management. Demonstrated leadership in coordinating administrative and business support services with a focus on achieving strategic objectives.
• Adaptability & Problem-Solving. Experience in managing priorities under pressure and developing solutions to operational challenges.
• Stakeholder Engagement & Multicultural Collaboration. Proven ability to work across functions, manage diverse teams, and engage with stakeholders effectively.
• Effective Communication & Linguistic Proficiency. Strong communication skills (verbal and written), with proficiency in English or French and preferably with working knowledge of the other language.
• Competence in the use of standard Microsoft Office Suite applications and SAP.

Application Instructions:

The application deadline is 6th November 2024. Therefore qualified and interested candidates can “CLICK HERE TO SUBMIT APPLICATION” It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy

Website:
Official Job Website: https://www.afdb.org/en/about-us/careers