Loan Collection Officer at Careers Verified Limited

Job Title: Loan Collection Officer

Activities

• Loan Recovery: You will contact clients to recover outstanding loan amounts in accordance with company policies and legal regulations.
• Negotiation: You will negotiate repayment plans and settlements with borrowers, ensuring mutually agreeable terms.
• Documentation: You will maintain accurate records of recovery activities, including agreements, payment receipts, and follow-up actions.
• Reporting: You will prepare and submit regular reports on recovery status, progress, and any issues encountered.
• Customer Relations: You will manage customer relations with empathy and professionalism, ensuring respectful and positive interactions.
• Compliance: You will ensure all recovery actions comply with relevant laws, regulations, and company policies.
• Collaboration: You will work closely with the finance and legal teams to develop and implement effective recovery strategies.
• You play a crucial role in ensuring the financial health of the organization.
• By effectively managing loan recovery, you help in maintaining cash flow and reducing financial risks.
• Your role is essential in upholding the company’s financial integrity while ensuring compliance with legal standards and maintaining positive relationships with clients.
• This would involve dealing with potentially hostile or uncooperative clients while maintaining professionalism and composure, navigating complex legal and regulatory environments to ensure all recovery actions are compliant and balancing the need to recover loans with maintaining positive customer relations and negotiating agreeable repayment terms.

Candidate Profile

• High school diploma or equivalent.
• Strong negotiation and interpersonal skills.
• Excellent communication and organizational abilities.
• Ability to work independently and manage time effectively.
• Knowledge of relevant legal and regulatory requirements.
• Proficiency in using recovery management software and tools.
• High level of integrity and professionalism.
• Resilience and the ability to handle stress.
• Empathy and the ability to manage sensitive situations tactfully.

Application Instructions:

The application deadline is 30th November 2024. Therefore qualified and interested candidates can “CLICK HERE TO SUBMIT APPLICATION”