Collections Officer at Renmoney

Job Title: Collections Officer

Activities

• Connect with our customers through phone calls, emails, and personal interactions to understand their readiness and capability to make payments.
• Keep track of your daily activities, including the number of calls made, successful contacts, payment promises made, and those kept, all using the Bank’s designated Collections system.
• Work together with customers to create effective payment plans and settlements that help keep their accounts on track.
• Address customer objections and complaints with professionalism, coordinating with relevant departments as needed to find resolutions.
• Look into and resolve any discrepancies in customers’ payment schedules and repayment methods.

Candidate Profile

• Bachelor’s Degree in Finance, Accounting or related field.
• Preferred: 12 months and above experience in consumer loans operation, if possible in a call center  or in a similar collection center function.
• Customer service and communication skills
• Finance knowledge and experience with payment processing systems
• Ability to work well under pressure and meet tight deadlines
• Attention to detail and ability to maintain accurate records.

Application Instructions:

The application deadline is Not Specified. Therefore qualified and interested candidates can “CLICK HERE TO SUBMIT APPLICATION” It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy

Website:
Official Job Website: https://renmoney.com/working-with-us/