Close Menu
  • About
  • Contact Us
Facebook X (Twitter) Instagram
CareersngrCareersngr
  • About
  • Contact Us
CareersngrCareersngr
Home » Jobs

Hotel Front Office Agent at a Renowned Luxury Hotel – OptiHuman Consulting Limited

Facebook Twitter LinkedIn WhatsApp
View Jobs at OptiHuman Consulting Limited
Full Time Jobs
Lagos Victoria Island
Posted 6 months ago

Job Title: Hotel Front Office Agent

Specific Responsibilities

  • Keep the front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
  • Register arriving guests and assign rooms.
  • Provide customer services and handle administrative duties that are routine and straightforward, such as the check-in and check-out of guests, handling guest concerns.
  • Promptly answering telephone calls using a positive attitude, giving out clear information and using good communication skills.
  • Demonstrate a commitment to provide warm, anticipative service to exceed the needs and expectations of our discerning guests through attention to detail and recognition.
  • Prepare outgoing mail by drafting correspondence, securing parcels etc.
  • Monitor office supplies and place orders when necessary.
  • Maintain an inventory of vacancies, reservations and room assignments.
  • Provide basic data entry and transactions handling services for the Front Office within a property.
  • Process guest departures, calculate charges and receive payments.
  • Balance cash and complete balance sheets, cash reports and related forms,
  • Follow established procedures and policies when completing tasks.
  • Receive, sorts and distribute incoming mails
  • Observe and report security issues to management immediately.
  • Ensuring all guests’ information is accurate and up to date.
  • Maintain a high level of professionalism in all aspects of job performance in accordance with our Values of Respect, Excellence, Curiosity and Stewardship.
  • Demonstrate a customer service attitude with internal/external contacts.
  • Produce statistics and reports on company’s data as standard format.

Requirements

  • The Ideal candidate should hold a Bachelor’s Degree in any related discipline.
  • 3+Years experience as a Hotel Front Desk Officer.
  • Advanced communication, organizational, interpersonal and customer service skills.
  • Must be able to work as a team as well as an individual.
  • Proven experience as front desk representative, agent or relevant position.
  • Exceptional communication skills both written and oral.
  • Highly organized, results oriented with the ability to be flexible and work well under pressure.
  • Professional attitude and appearance
  • Working knowledge of Word, Excel and other computer related programs.

Application Instructions:

The application deadline is on 29th December, 2024.. Qualified and interested candidates should send their updated Resume to: [email protected] using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Job Features

Job CategoryHotel Front Office Agent

Others Also Applied For:

  • Customer Service / Admin Officer at Excel and Grace Consulting
  • Business Development Officer at Excel and Grace Consulting
  • Internal Auditor at Excel and Grace Consulting
  • Operations Manager at Excel and Grace Consulting
  • Executive Assistant at Excel and Grace Consulting
  • Business Manager at Excel and Grace Consulting
  • Head of Business Development at DreamCity Property & Investment Limited (2 Openings)
  • General Manager at DreamCity Property & Investment Limited (2 Openings)
  • Sales Executive at DreamCity Property & Investment Limited (5 Openings)
  • Sales Logistics Officer at Fort Knox Outsourcing
  • Senior Mechanical Engineer at Fort Knox Outsourcing
  • I.T Sales Executive at Fort Knox Outsourcing
  • Aggregator Manager at Fort Knox Outsourcing (10 Openings)
  • Logistics Operations Associate at a Logistics Solutions Company – Fort Knox Outsourcing
  • Customer Service Representative at Fort Knox Outsourcing
Share. Facebook Twitter Pinterest LinkedIn Tumblr WhatsApp Email
Copyright © 2024 Careersngr | All Right Reserved. DISCLAIMER: Unless Specified, careersngr.com is not in any way affiliated with any of the job and vacancy providers featured in this website. The material provided here is mainly for innformational purposes. visitors are advice to use the information at their own discretion.
  • Privacy Policy
  • About
  • Contact
  • Disclaimer

Type above and press Enter to search. Press Esc to cancel.