Close Menu
  • About
  • Contact Us
Facebook X (Twitter) Instagram
CareersngrCareersngr
  • About
  • Contact Us
CareersngrCareersngr
Home » Jobs

Hotel Reservation Agent at a Luxury Hotel – OptiHuman Consulting Limited

Facebook Twitter LinkedIn WhatsApp
View Jobs at OptiHuman Consulting Limited
Full Time Jobs
Lagos Victoria Island
Posted 6 months ago

Job Title: Hotel Reservation Agent

Job Description

  • As a critical component of the hospitality industry, hotel reservation agents play a crucial role in ensuring that hotel guests have a positive experience.
  • Typically, hotel reservation agents are responsible for managing customer inquiries, making reservations, and managing booking changes.

Responsibilities

  • Answering phone calls and responding to emails from customers who are interested in making reservations or have questions about their reservations
  • Providing customers with information about the hotel’s accommodation options, rates, and amenities
  • Processing reservations, cancellations, and modifications using reservation software
  • Collecting and processing payments from guests
  • Communicating with other departments, such as housekeeping and maintenance, to ensure that guests’ requests are met
  • Updating and maintaining customer information in the reservation system
  • Providing guests with directions and recommendations for local attractions and restaurants
  • Interact with customers and handling complaints.

Requirements and skills

  • Candidates should possess an ND qualification in Hospitality or related disciplines with 2+ years proven experience as a Front Desk Agent / reservations in an Hotel.
  • Experience with hotel reservations software is a must
  • Customer service attitude
  • Excellent communication and organizational skills
  • Degree in hotel management is a plus
  • Ability to resolve the clients’ issues promptly
  • Good data entry skills.

Application Instructions:

The application deadline is on 29th December, 2024.. Qualified and interested candidates should send their updated Resume to: [email protected] using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Job Features

Job CategoryHotel Reservation Agent

Others Also Applied For:

  • Customer Service / Admin Officer at Excel and Grace Consulting
  • Business Development Officer at Excel and Grace Consulting
  • Internal Auditor at Excel and Grace Consulting
  • Operations Manager at Excel and Grace Consulting
  • Executive Assistant at Excel and Grace Consulting
  • Business Manager at Excel and Grace Consulting
  • Head of Business Development at DreamCity Property & Investment Limited (2 Openings)
  • General Manager at DreamCity Property & Investment Limited (2 Openings)
  • Sales Executive at DreamCity Property & Investment Limited (5 Openings)
  • Sales Logistics Officer at Fort Knox Outsourcing
  • Senior Mechanical Engineer at Fort Knox Outsourcing
  • I.T Sales Executive at Fort Knox Outsourcing
  • Aggregator Manager at Fort Knox Outsourcing (10 Openings)
  • Logistics Operations Associate at a Logistics Solutions Company – Fort Knox Outsourcing
  • Customer Service Representative at Fort Knox Outsourcing
Share. Facebook Twitter Pinterest LinkedIn Tumblr WhatsApp Email
Copyright © 2024 Careersngr | All Right Reserved. DISCLAIMER: Unless Specified, careersngr.com is not in any way affiliated with any of the job and vacancy providers featured in this website. The material provided here is mainly for innformational purposes. visitors are advice to use the information at their own discretion.
  • Privacy Policy
  • About
  • Contact
  • Disclaimer

Type above and press Enter to search. Press Esc to cancel.