Marketing Officer at TMAsourcing

Job Title: Marketing Officer

Job Description

• TMAsourcing is seeking a dynamic and results driven Marketing officer in a financial sector in Egbeda to our team.
• The Ideal candidate will be responsible for promoting banking products and services, acquiring new clients, and maintaining relationships with existing customers.
• This role requires excellent communication, negotiation, and marketing skills to drive customer acquisition and revenue growth.

Key Responsibilities

• Achieve growth within Key Performance Indicators, including liability and risk asset generation, account opening, income generation, deposit mobilisation and e-banking product offerings.
• Evaluate creditworthiness of customers by processing loan applications and documentation.
• Experienced in loan, credit, risk and recovery process in the Microfinance sector in Nigeria.
• Excellent communication, marketing, customer service and interpersonal skills.
• Monitor active loans and enforce collection and recoveries.
• Ensure the achievement of all budget parameters.
• Develop referral networks and cross-sell products and services.
• Ensure a high level of customer satisfaction through excellent customer engagement and service delivery.
• Actively seek out new sales opportunities through cold calling, networking, and referrals.
• Expedite the resolution of complaints to maximize satisfaction and boost the customer service experience.
• Achieve a healthy portfolio and deposit mix.
• Execute marketing strategy and develop marketing campaigns.
• Ensure compliance with all internal policies and regulatory guidelines.
• Monitor competition by gathering current marketplace information on pricing, products, etc.
• Recommend changes in products, service, and policy by evaluating results and competitive developments.
• Identify potential loan markets and develop referral networks.
• Ability to work in a goal oriented and fast-paced environment.
• Perform any other duties as may be assigned by Management.

Job Requirements

• Bachelor’s Degree in Marketing, Business Administration, or a related field.
• Experience: 2-5 years in marketing, sales, or a similar role in the banking or financial services sector.
• Excellent communication, interpersonal, and presentation skills.
• Strong negotiation and persuasion abilities.
• Goal-oriented and self-motivated.
• Knowledge of banking products, services, and regulations.
• Proficiency in Microsoft Office Suite and CRM tools.

Performance Metrics:

• Achievement of sales and revenue targets.
• Growth in customer base and retention rate.
• Customer satisfaction and feedback.
• Effective implementation of marketing campaigns.

Salary
N150,000 monthly.

Application Instructions:

The application deadline is no Not Specified. Qualified and interested candidates should send their updated Resume to: [email protected] using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.