Relationship Manager (Team Lead) at a Top Commercial Bank – WorkForce Group

Job Title: Relationship Manager (Team Lead)

Job Summary

• We are seeking a Relationship Manager (Team Lead) to increase the number of High-Net Worth Individual (HNI) and Ultra High-Net Worth Individual (UHNI) clients, while preserving solid ties with current clients, this position will concentrate on acquiring new customers through recommendations and the bank’s value chain.

Job objective (s)

• Applies financial acumen and economic knowledge to help a high-net-worth client reach short-term investment goals or long-term retirement objectives

Reporting Relationships:

• Functionally reports to: Division Head
• Administratively reports to: Division Head
• Supervises: N/A.

Duties & Responsibilities

• Aggressive growth of the deposit portfolio of the group in line with set targets.
• Develop structured financial solutions from routine opportunities.
• Management of existing customer relationships for effective wealth creation.
• Timely implementation of customers’ instructions e.g. cheque encashment, funds transfers, cheque/account confirmations, etc.
• Maintain top quality Risk Assets.
• Follow up on transactions with units handling them.
• Review credit proposals for presentations to management for approval.
• Account review and monitoring.
• Follow up on facility repayment and recovery of delinquent accounts.
• Daily calls on customers – physically and/or by phone.
• Daily call log of activities to supervisor and division head.
• Other duties as assigned by supervisor.

Key Performance Indicators

• Quality and volume of Risk assets.
• Turnaround time on customer’s requests.
• Number of new accounts converted in a review period.
• Turnover on accounts.
• Timeliness in the delivery of required data to the Telecoms group.
• Number of documented customer complaints in a review period.

Qualifications

• Minimum educational level: Bachelor’s Degree in Social Science or Humanities or HND with a Master’s Degree
• Minimum requisite experience: 3 years of working experience in a relevant field.

Salary Budget
N20,000,000 – N31,000,000 Annual Gross.

Application Instructions:

The application deadline is on 10th December, 2024. Therefore, qualified and interested candidates can “CLICK HERE TO SUBMIT APPLICATION” It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Official Job Website: https://workforcegroup.com/