Relationship Manager (Commercial Bank) at a Leading Commercial Bank – AnneMarthas Global Services Limited – 2 Openings

Job Title: Relationship Manager (Commercial Bank)

Job Summary

• Our client is looking to hire a Relationship Manager to expand the banks High-Net-Worth Individual (HNI) and Ultra High-Net-Worth Individual (UHNI) customer base.
• This role will focus on customer acquisition through referrals and the bank’s value chain while maintaining strong relationships with existing clients.

Responsibilities

• Identify and establish new HNI/UHNI relationships within the value chain marketing strategy.
• Review and guide team members’ call plans to ensure targets are met.
• Collaborate with account officers to convert identified prospects and clusters.
• Proactively identify customer needs and offer suitable products/services.
• Regularly assess and refine customer segment marketing strategies and make improvement recommendations.
• Conduct regular visits and calls to key decision-makers in existing customer networks to strengthen relationships.
• Provide coaching and development opportunities to team members.
• Monitor and evaluate team performance to ensure goals are achieved.
• Undertake additional responsibilities as assigned by the Head of Private Banking.

Requirements

• Bachelor’s degree in Business Administration, Marketing, Banking & Finance, or a related field.
• Strong experience in customer relationship development/management.
• Excellent negotiation, problem-solving, and conflict resolution skills.
• Solid understanding of Private Banking, Wealth Management, and Retail Banking markets.
• Proficiency in product knowledge, sales, and credit appraisal/analysis.
• Supervisory skills with a focus on team building and conflict management.
• Strong organizational and managerial capabilities.

Key Performance Indicators:

• Liability growth.
• Loan book growth.
• Premium credit card sales.
• HNI/UHNI account acquisition.
• Cross-selling sign-on rates.
• Business volume growth across deposits, loans, and fees.
• Revenue/PBT growth.
• Private Banking initiatives and drives.

Application Instructions:

The application deadline is no 31st December, 2024. Qualified and interested candidates should send their updated Resume to: [email protected] using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Official Job Website: https://annhurst-gsl.com/