Client Service Executive (Health) at Skyhigh Medical Centre

Job Title: Client Service Executive (Health)

Role and Responsibilities

• Manage incoming calls and follow up with patient regarding their next schedule appointment
• Retrieve patients file Number, get patients details and commence registration accordingly.
• Prompt response to official mail, calling of dormant clients and patients.
• Give detailed explanation of services, listen to patients concerns and handling complaints and information and escalate to necessary department for adequate correction and follow-up
• Management of receivables from clients via Cash, Cheque, Direct Payment and Inter-switch.
• Ensuring all receivables are remitted to the account department
• Ensure effective coordination of OPD activities
• Liaise with HMO’s and other retainership for patient eligibility and approval
• Attend patients enquiries, complain, question and proffer/render appropriate support and provide
• Coordinate with HMOs and other retainers to verify patient eligibility. Check patients ID to confirm active HMO coverage. Obtain authorization code before commencing secondary treatments or admission solutions.
• Ensure daily sales are reconciled with the EMR for proper accounting system
• Account reconciliation on payment received and expenses incurred in the daily running.
• Updating Client Information and other database as required
• Relationship management of all prospect client and patients
• Ensure regular update of Admission bill and payment settlement before discharge

Requirements

• Candidates should possess a B.Sc / HND with 1-2 years of relevant experience in a fast-paced organization.
• NYSC Discharge Certificate/Exemption

Salary
N50,000 – N80,000 / Month

Application Instructions:

The application deadline is no 31st December, 2024. Qualified and interested candidates should send their updated Resume to:[email protected] using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Official Job Website:https://www.magodoplus.com/detail/sky-high-medical-centre-magodo-ii-102