Office Admin & Indoor Sales Consultant at Primebuild & Allied Solutions Limited

Job Title: Office Admin & Indoor Sales Consultant

Job Summary

• The Office Admin & Customer Support Assistant is responsible for managing day to day office operations, providing excellent customer support, and handling basic digital marketing activities.
• This role requires strong organizational skills, effective communication, and the ability to multi-task.
• The ideal candidate will also have experience in social media management and digital marketing to help promote the Outlet’s paint products online.

Key Responsibilities
Office Administration:

• Manage office supplies, equipment, and maintenance of to ensure a well-organize and efficient work environment
• Handling administrative tasks such as filing, data entry, scheduling meetings, and maintain office records
• Assist in the preparation of reports, presentations, and correspondence.
• Coordinate with vendors and service providers for office-related needs

Customer Support:

• Respond to customer inquiries via phone call, email and social media promptly and professionally.
• Assist customers with product information, order processing and resolving any issues or complaints
• Maintain a customer database, ensuring all information is up to date and accurate.
• Follow up with customers to ensure satisfaction and encourage repeat business.

Digital Marketing and Social Media Management:

• Assist in the development and implementation of digital marketing strategies to promote paint products online.
• Manage the outlet’s social media accounts, including content creation, posting and engagement with followers.
• Monitor and analyze social media performance, providing reports on metrics such as engagement reach and conversion.
• Assist in updating and maintaining the outlet’s websites, ensuring content is current and relevant
• Support email marketing campaigns by creating newsletters and managing distribution lists.

Sales Support:

• Provide administrative support to the sales team, including preparing sales materials, and managing schedules.
• Assist in the coordination of promotional events, exhibitions, and other marketing activities.
• Process sales orders, invoices, and payments, ensuring accuracy and timeliness.
• Generate leads and close sales through social media platforms and working customers.

Communication & Coordination:

• Serve as the first point of contact for visitors, clients, and employees, ensuring a positive and professional image of the outlet.
• Coordinate communication between different departments to ensure smooth operations
• Assist in organizing outlet meetings, training sessions, and events.

Compliance & Documentation:

• Ensure compliance with company policies and procedures in all administrative staff.
• Maintain and organize outlet documents, ensuring confidentiality and security of sensitive information.

Qualification & Requirements

• Candidates should possess a Master’s Degree qualification
• Experience: Minimum of 2-4 years of experience in office administration, customer support, and digital marketing.

Skills:

• Strong Organizational & time management skills
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite (Word, Excel and PowerPoint)
• Experience with social media platforms (Facebook, Instagram, X, LinkedIn) and email marketing software.
• Ability to multitask and handle multiple responsibilities efficiently.

Benefits

• Salary: very attractive
• Commission on sales
• Pension
• HMO
• Group Life

Application Instructions:

The application deadline is no 19th December, 2024. Qualified and interested candidates should send their updated Resume to: [email protected]  using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Official Job Website: https://www.primebuildrecruitment.com.au/