Close Menu
  • About
  • Contact Us
Facebook X (Twitter) Instagram
CareersngrCareersngr
  • About
  • Contact Us
CareersngrCareersngr
Home » Jobs

Team Lead – Collections at Fairmoney Microfinance Bank

Facebook Twitter LinkedIn WhatsApp
View Jobs at FairMoney Microfinance Bank
Full Time Jobs Onsite
Lagos
Posted 6 months ago

Job Title: Team Lead – Collections

Description

  • We are looking for a competent Team lead for Loan collection to support the team in achieving their target of contacting clients and collecting outstanding payments.
  • You will strike a balance between maintaining trustful relationships and ensuring timely payments.
  • You should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to guide and lead a team of Collectors.

Responsibilities

  • Training and coaching of collections specialists.
  • Driving the performance of the Collections team.
  • Monitor accounts to identify outstanding debts
  • Investigate historical data for each debt or bill.
  • Handle escalations from customers and collections specialists.
  • Find and contact clients to ask about their overdue payments.
  • Take actions to encourage timely debt payments.
  • Process payments and refunds.
  • Resolve billing and customer credit issues.
  • Update account status records and collection efforts.
  • Report on collection activity and accounts receivable status.

Requirements

  • A minimum of 3 years of experience in a similar domain with at least 1 year of dedicated experience as a Team Lead.
  • Knowledge of billing procedures and collection techniques (e.g. skip tracing).
  • Familiarity with laws related to debt collection (e.g. FDCPA).
  • Working knowledge of MS Office (Intermediate level user) and ability to query databases (SQL), is a huge advantage.
  • Comfortable working with targets.
  • Patience and ability to manage stress.
  • Excellent communication skills (written and oral).
  • Highly skilled in negotiation.
  • Problem-solving skills.
  • Data analysis skills.
  • Highly intellectual (at least a 2:2 or its equivalent).

Benefits

  • Private Health Insurance
  • Paid Time Off
  • Pension Plan
  • Work From Home
  • Training & Development

Application Instructions:

The application deadline is on Not Specified. Qualified and interested candidates can: Click here to apply online. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Website:
Official Job Website: https://fairmoney.io/

Note:

  • Due to the nature of this role we will be reviewing applications on an ongoing basis and the role might be filled and closed before the closing date. Early applications are encouraged.

Job Features

Job CategoryData Entry / Data Reviewer / Data Collectors Jobs, Output Lead/Team Lead Jobs

Others Also Applied For:

  • Cashier at Fruitylife Enterprise
  • Assistant Store Officer at Fruitylife Enterprise
  • Driver at Fruitylife Enterprise
  • Maintenance Officer at FruityLife Enterprise
  • Software Engineer (Backend) at Interswitch Group
  • Data Analyst at Interswitch Group
  • Senior Digital Marketing Executive at Interswitch Group
  • Divisional Head, Technical Product Management at Interswitch Group
  • Head of Market Development at Interswitch Group
  • Senior Implementation Engineer at Interswitch Limited
  • Product Manager at Interswitch Group
  • Applications Territory Sales Executive at Oracle Nigeria
  • Cloud & AI Infrastructure Sales Executive – Commercial & Public Sector at Oracle Nigeria – 2 Openings
  • Technology Solutions Engineer (PreSales) at Oracle Nigeria
  • Cloud & AI Infrastructure Sales Executive (Public Sector & FSI) at Oracle Nigeria
Share. Facebook Twitter Pinterest LinkedIn Tumblr WhatsApp Email
Copyright © 2024 Careersngr | All Right Reserved. DISCLAIMER: Unless Specified, careersngr.com is not in any way affiliated with any of the job and vacancy providers featured in this website. The material provided here is mainly for innformational purposes. visitors are advice to use the information at their own discretion.
  • Privacy Policy
  • About
  • Contact
  • Disclaimer

Type above and press Enter to search. Press Esc to cancel.