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Technical Support / Data Analyst at Rossland Screening Solutions

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Abuja FCT
Posted 5 months ago

Job Title: Technical Support / Data Analyst

Job Description

  • Troubleshoot and resolve technical issues, escalating complex problems to senior team members as needed
  • Analyze customer data and behavior to identify trends, opportunities, and pain points
  • Develop and maintain dashboards and reports to track key metrics and KPIs
  • Collaborate with cross-functional teams, including product and marketing, to inform data-driven decisions
  • Stay up-to-date with industry trends, emerging technologies, and best practices to continuously improve technical support and data analysis.

Requirements

  • Bachelor’s Degree in Computer Science, Information Technology, Mathematics, Statistics, or a related field
  • 2+ years of experience in technical support, data analysis, or a related field
  • Proven experience in providing excellent technical support and analyzing data to inform business decisions
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
  • Requires strong IT skills and experience with web platforms.He/She analyzes platform usage data to understand user behavior, identify
  • trends, and inform platform improvements.
  • Excellent communication, interpersonal, and project management skills
  • Experience with data analysis tools, such as Excel, SQL, Tableau, or Power BI, is a plus.

What We Offer

  • Competitive salary and benefits package
  • Opportunity to work with a dynamic and innovative team
  • Professional development and growth opportunities
  • Flexible working hours and remote work options
  • Access to cutting-edge technologies and tools.

Application Instructions:

The application deadline is no 29th December, 2024. Qualified and interested candidates should send their updated Resume to: [email protected] using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Website:
Official Job Website:  https://rosslandgroup.com/

Job Features

Job CategoryData Analyst/Data Management/Database Administrator/Data Scientist Jobs, Technical Services Jobs, Technical Specialist

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