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Home » Jobs

Head of Operations at Excel and Grace Consulting

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View Jobs at Excel and Grace Consulting
Full Time Jobs
Port Harcourt Rivers
Posted 6 months ago

Job Title: Head of Operations

Job Overview

  • The Head of Operation is responsible for ensuring the efficient operation and maintenance of the physical infrastructure, systems, and equipment to provide a safe, clean, and functional environment for patients, staff, and visitors.
  • This includes managing the building’s operations, maintenance, safety, security, and compliance with health, safety, and regulatory standards.

Key Responsibilities

  • Oversee the day-to-day operations of the facility, including maintenance of physical assets, HVAC, electrical systems, plumbing, elevators, and other critical infrastructure.
  • Ensure compliance with all local, state, and federal regulations related to healthcare facilities.
  • Manage utility services and ensure efficient energy usage and waste management.
  • Supervise and coordinate facility maintenance, including routine inspections and emergency repairs.
  • Ensure that the facility is in compliance with health and safety standards, including those set by OSHA, the Department of Health, and other regulatory bodies.
  • Develop and implement emergency preparedness plans, including fire safety protocols and disaster response plans.
  • Ensure that safety equipment (fire alarms, sprinklers, security systems) is maintained and functional.
  • Develop and manage the annual budget for facilities operations, including capital improvement projects.
  • Monitor and control operational costs, ensuring cost-effective practices in energy use, supplies, and services.
  • Prepare reports and presentations related to facilities management for senior leadership.
  • Supervise the facility management team, including maintenance staff, janitorial staff, and contractors.
  • Provide training and development opportunities to staff.
  • Foster a collaborative and efficient work environment, ensuring that service levels meet or exceed hospital standards.
  • Negotiate contracts with vendors and service providers (e.g., cleaning, landscaping, security).
  • Manage relationships with external contractors for construction, renovation, or major repairs.
  • Monitor vendor performance to ensure compliance with contract terms.
  • Coordinate facility space planning and optimization for patient care, staff workspaces, and common areas.
  • Oversee any remodeling or expansion projects in the facility, ensuring minimal disruption to operations.
  • Manage internal and external signage to meet regulatory requirements and patient needs.
  • Promote green building practices and sustainability efforts to reduce environmental impact, such as energy-efficient systems and waste reduction programs.
  • Ensure compliance with sustainability certifications, if applicable.

Educational Qualifications

  • A Bachelor’s Degree in Facility Management, Engineering, Architecture, Business Administration, or a related field.
  • A Master’s Degree in Business Administration (MBA), Healthcare Administration, or a related advanced field may be preferred in larger facilities or for senior-level positions.

Certifications or Licenses:

  • Certified Facility Manager (CFM) from the International Facility Management Association (IFMA).
  • Occupational Safety and Health Administration (OSHA) certification.
  • Knowledge of healthcare-specific regulations (e.g., The Joint Commission standards, NFPA codes) is often required.
  • Fire Safety certification or other relevant certifications for emergency preparedness.

Skills and Experience Levels:
Skills:

  • Strong knowledge of building systems, maintenance practices, and facility management technology.
  • Excellent project management skills, including the ability to plan, execute, and oversee capital projects.
  • Knowledge of healthcare facility-specific regulations, including infection control and patient safety standards.
  • Budget management and financial acumen.
  • Effective communication skills to work with various departments, senior leadership, contractors, and vendors.
  • Strong leadership and team management abilities.

Experience:

  • A minimum of 5-7 years of experience in facility management, with at least 3 years in a healthcare or hospital setting.
  • Proven experience in managing large teams and coordinating multiple projects simultaneously.
  • Experience in vendor management, contract negotiation, and facilities budgeting.
  • Experience in managing emergency response procedures and maintaining regulatory compliance in a healthcare setting.
  • Preferred Gender: Male for gender balance

Results Expected:

  • Consistent and uninterrupted hospital operations with functional infrastructure systems.
  • Proactive and timely maintenance of physical assets, minimizing downtime.
  • Effective implementation of emergency preparedness and disaster response plans.
  • Readiness and functionality of all safety equipment through regular drills and inspections.
  • Full compliance with all healthcare-related regulations.

Parameters to measure performance:

  • Facility uptime: percentage of time critical systems are operational.
  • Maintenance response time: Average time to resolve issues.
  • Inspection pass rate: percentage of inspections passed without violations.
  • Patient feedback on facilities: Average satisfaction score.
  • Regulatory compliance score: percentage of regulations met.

Salary
N300,000 – N350,000 monthly.

Application Instructions:

The application deadline is no Not Specified. Qualified and interested candidates should send their updated Resume to: [email protected] and[email protected]  using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Website:
Official Job Website: https://eandg.com.ng/

Job Features

Job CategoryOperation Officer, Operations Manager

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