Telemarketing Officers at Careers Verified Limited

Job Title: Telemarketing Officer

Job Summary

• The Telemarketing Officer is responsible for generating leads, promoting products or services, and securing sales or appointments over the phone.
• They play a key role in building customer relationships, achieving sales targets, and supporting the company’s marketing initiatives.

Key Responsibilities
Lead Generation and Sales:

• Make outbound calls to potential or existing customers to inform them about products or services.
• Identify customer needs and suggest appropriate products or services.
• Achieve sales targets by closing sales over the phone or setting appointments for field sales representatives.

Customer Engagement:

• Provide detailed information about products, services, pricing, and promotions.
• Answer customer inquiries, address objections, and resolve issues professionally.
• Build and maintain positive customer relationships to encourage repeat business.

Database Management:

• Maintain and update customer databases with accurate and current information.
• Record details of customer interactions, including feedback and follow-up requirements.

Market Research:

• Gather insights from customer interactions to identify trends, preferences, and potential opportunities.
• Share customer feedback with the sales and marketing teams to refine strategies.

Compliance and Reporting:

• Follow telemarketing scripts and adhere to company policies and industry regulations.
• Prepare and submit daily or weekly reports on call outcomes, sales achievements, and customer feedback.

Collaboration:

• Work closely with the marketing team to support campaigns and promotions.
• Coordinate with other departments to resolve customer concerns and ensure seamless service delivery.

Qualifications
Experience:

• Prior experience in telemarketing, sales, or customer service is preferred.

Skills:

• Strong verbal communication and interpersonal skills.
• Persuasion and negotiation abilities.
• Proficiency in using telecommunication systems, CRM software, and basic computer applications.
• Time management and organizational skills.

Salary
N50,000 – N60,000 per month.

Application Instructions:

The application deadline is on 31st December, 2024. Qualified and interested candidates can: Click here to apply online. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Website:
Official Job Website: https://www.careersverified.net/

Note:

Due to the nature of this role we will be reviewing applications on an ongoing basis and the role might be filled and closed before the closing date. Early applications are encouraged.