Telephone Sales Officer at a Fintech Company – Careers Verified

Job Title: Telephone Sales Officer

Job Description

• Our client is looking for suitable candidates to fill in the position of , Telephone Sales Officer (Graduate Trainee). The ideal candidate will be responsible for generating sales and building relationships with prospective and existing customers via telephone.
• The role involves promoting products or services, closing sales, and achieving monthly and quarterly sales targets while providing excellent customer service.

Key Responsibilities
Sales and Business Development:

• Make outbound calls to potential and existing customers to promote products or services.
• Understand customer needs and recommend suitable solutions.
• Close sales deals and achieve assigned targets.

Customer Relationship Management:

• Build and maintain strong relationships with customers through follow-ups and regular communication.
• Address customer queries and concerns in a timely and professional manner.
• Record and update customer information in the CRM system accurately.

Product Knowledge:

• Stay updated on company products, services, and promotions.
• Effectively communicate product features, benefits, and pricing to customers.

Reporting and Documentation:

• Prepare and submit daily/weekly sales reports to the supervisor.
• Track and document customer interactions, sales progress, and feedback.

Team Collaboration:

• Work closely with the sales team and other departments to meet overall business objectives.
• Share insights and feedback to help improve sales strategies and customer experience.

Requirements, Skills and Competencies

• Candidates should possess a Bachelor’s Degree / HND or OND qualification.
• Excellent communication and interpersonal skills.
• Strong persuasion and negotiation abilities.
• Goal-oriented with a proactive approach to meeting sales targets.
• Good organizational and multitasking skills.
• Resilience and ability to handle rejection.

Application Instructions:

The application deadline is on 31st January, 2025. Qualified and interested candidates can: Click here to apply online. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Website:
Official Job Website: https://www.careersverified.net/

Note:

Due to the nature of this role we will be reviewing applications on an ongoing basis and the role might be filled and closed before the closing date. Early applications are encouraged.