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Relationship Manager at Excellent Jobs

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Full Time Jobs
Jibowu Lagos
Posted 5 months ago

Job Title: Relationship Manager

Job brief

  • As a Finance House, we are looking for a Relationship Managers to build and preserve trusting relationships with our customers. We’ll rely on you to find ways to outperform our competition and maintain our company’s positive image.
  • To succeed in this role, you should be an excellent communicator, able to work with your team members and build rapport with customers. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills.
  • Ultimately, you’ll maintain strong relationships with our company’s clients to boost our brand and profits in the long-run.

Responsibilities

  • Building positive relationships with customers
  • Assisting with generating new business (Risk Assets and Deposits)
  • Identifying opportunities for greater profits
  • Acquire new clients through developing professional relationships based on trust, empathy, credibility and ethical conduct.
  • Advise clients on their personal financial needs and objectives by analyzing their financial needs and objectives, recommend suitable in-house ‘off the shelf’ financial solutions, and execute clients’ instructions on their banking and financial transactions.
  • Perform acceptance checks and on-boarding of clients in accordance with established policies and procedures.
  • Perform ongoing servicing of retail/ corporate client accounts and identify any potential opportunities for extending basic banking services.

Other Responsibilities:

  • Understand customer needs and develop plans to address them
  • Identify key staff in client companies to cultivate profitable relationships
  • Resolve customer complaints quickly and effectively
  • Promote high-quality sales and customer service processes
  • Aim to preserve customers and renew contracts
  • Approach potential customers to establish relationships
  • Gain solid knowledge of competitors

Requirements

  • Proven experience as a Client Relationship Manager
  • Knowledge of customer relationship management (CRM) practices
  • Experience in sales or customer service in the banking industry is preferred
  • Problem-solving attitude
  • Excellent communication skills
  • Aptitude for fostering positive relationships
  • Teamwork and leadership skills
  • Customer-oriented mindset
  • 2-5 years banking experience in Credit and Marketing/ relationship management
  • BSc/BA in Business Administration or similar field

Salary
N200,000 – N300,000 Monthly.

Application Instructions:

The application deadline is no 10th January, 2025. Qualified and interested candidates should send their updated Resume to: [email protected] using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Job Features

Job CategoryCustomer Relationship Manager Jobs

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