Customer Service Representative at TeamAce Limited

Job Title: Customer Service Representative

Job Summary

• As our Customer Service Representative, you will play a key role in providing exceptional service to our customers, addressing inquiries, resolving issues, and ensuring a positive customer experience.
• This role requires excellent communication skills, problem-solving abilities, and a strong commitment to customer satisfaction.

Responsibilities

• Respond to customer inquiries via phone, email, live chat, or in person in a professional and timely manner.
• Provide accurate information regarding products, services, and company policies.
• Assist customers with placing orders, processing returns, and handling billing inquiries.
• Track and follow up on customer feedback, ensuring continuous improvement in customer service quality.

Requirements

• Interested candidates should possess a Bachelor’s Degree with a minimum of 2 years in customer service or related field
• Proven experience in customer service or related field.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and a customer-oriented mindset.

Salary
NGN 100,000 – NGN 150,000 / Month

Application Instructions:

The application deadline is on 24th February, 2025. Qualified and interested candidates can: Click here to apply online. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Website:
Official Job Website: https://teamace.com.ng/index.php

Note:

Due to the nature of this role we will be reviewing applications on an ongoing basis and the role might be filled and closed before the closing date. Early applications are encouraged.