Client Service / Front Desk Officer at a Leading Construction Firm – TeamAce Limited

Job Title: Client Service / Front Desk Officer

Job Summary

• As our client service officer/front desk, you will act as the first point of contact for clients and visitors, ensuring a welcoming and professional atmosphere while delivering excellent customer service.
• This role requires exceptional organizational, communication, and interpersonal skills to manage appointments, respond to client inquiries, and support the overall efficiency of the front office.

Responsibilities

• Welcome and assist clients, visitors, and guests professionally also respond promptly and professionally to client inquiries via phone, email, and social media platforms.
• Prepare and maintain reports related to client services, appointments, and operational tasks.
• Ensure the front desk area is clean and organized, and represents the company’s standards.
• Schedule, confirm, and manage client appointments efficiently.
• Manage phone calls, emails, and in-person inquiries, directing them to the appropriate department.

Requirements

• Bachelor’s Degree in Business Administration, Healthcare Management, Public Relations, or a related field.
• A minimum of 4 years’ experience in customer service, and front desk, preferably in a healthcare or clinical setting.
• Proficiency in appointment booking and report preparation.

Salary
N250,000 – N350,000 monthly.

Application Instructions:

The application deadline is on 31st January, 2025. Qualified and interested candidates can: Click here to apply online. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Website:
Official Job Website: https://teamace.com.ng/index.php

Note:

Due to the nature of this role we will be reviewing applications on an ongoing basis and the role might be filled and closed before the closing date. Early applications are encouraged.