Job Title: Front Desk Officer
Job Description
- You must be a professional who will manage the front desk of our organization.
- You are the first point of contact for our guests after their clearance at the security post.
- In addition, you will also perform various administrative and clerical tasks.
- You will also provide support to our managers and employees, assisting in daily office needs and managing the company’s general administrative activities.
Responsibilities
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Develop and maintain a filing system
- Write and distribute email, correspondence memos, letters and forms
- Assist in the preparation of regularly scheduled reports
- Develop and maintain a filing system
- Submit and reconcile expense reports
- Provide general support to visitors
- Act as the point of contact for internal and external clients
- Liaise with executive and senior administrative assistants to handle requests and queries from senior managers
- Update and maintain office policies and procedures
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Provide basic and accurate information in-person and via phone/email
- Receive, sort and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Perform other clerical receptionist duties such as filing, photocopying, and transcribing.
Requirements and Skills
- A minimum of OND; additional certification in Office Management / Human Resource / Customer Care is a plus
- At least 3 years relevant work experience.
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Knowledge of office management systems and procedures
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment
- Professional attitude and appearance
- Excellent time management skills and the ability to prioritize work
- Attention to detail and problem solving skills
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude.
Salary
N100,000 – N150,000 / month.
Application Instructions:
The application deadline is no 28th January, 2025. Qualified and interested candidates should send their updated Resume to: [email protected] using the Job Title as the subject of the email.
Note: Only qualified candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.
Job Features
| Job Category | Customer Service / Call Centre / Front Desk / Receptionist Jobs, Front Desk Jobs |