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Customer Service Executive at an Automobile Company – Pruvia Integrated Limited

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Full Time Jobs
Ile-Ife Osogbo, Osun Osun
Posted 4 months ago

Job Title: Customer Service Executive

Job Brief

  • We are looking for a resolute Customer Service Executive for our client in the Automobile Sector.
  • The Customer Service Executive will capitalize on Identifying and assess customers’ needs to achieve satisfaction.

Job Responsibilities / Description

  • Suggest suitable Automobile options that best suite clients’ needs
  • Contact potential clients through cold calls and emails
  • Provide trustworthy feedback and after-sales support through cross-selling.
  • Strong phone contact handling skills and active listening
  • Build sustainable relationships and trust with new and existing customers through open and interactive communication
  • Research and study clients’ specifications and wishes
  • Meet personal/customer service team sales targets and call and message handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits
  • Keep records of customer interactions, process customer accounts and file documents
  • Manage large amounts of incoming phone calls, messages, and mails
  • Provide accurate, valid, and complete information by using the right methods/tools.

Job Requirements

  • HND / BSC in Media, Communications or related field
  • 3 – 5 years experience as a Customer Service Executive
  • Proficiency in English
  • Good knowledge of CRM
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Good verbal communication by following guidelines and policies.

Salary
N100,000 – N150,000 monthly.

Application Instructions:

The application deadline is no 4th March, 2025. Qualified and interested candidates should send their updated Resume to: [email protected]  using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Website:
Official Job Website: https://pruviaintegrated.com/

Job Features

Job CategoryCustomer Service / Call Centre / Front Desk / Receptionist Jobs

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