Protection of Family Links Field Officer II at the International Committee of the Red Cross (ICRC)

Job Title: Protection of Family Links Field Officer II

The Purpose

• Under the direct supervision of the Protection of Family Links Team Lead, the PFL field officer is responsible for the implementation of Restoring of Family Links activities in a defined area of responsibilities (AOR) to respond adequately to the needs of families searching for their missing loved ones.

Your Role

• Contributes to the analysis and periodical synthesis of all relevant information pertinent to the PFL activities.
• Manages the caseload for the AoR including identifying and prioritizing action, maintaining contact with volunteers, attributing workload, assessing quality of work done.
• Coaches, supervises, and provides feedback to Nigerian Red Cross Society (NRCS) volunteers as they collect and treat RFL cases (UAM/SC, TC RCM etc) in the area of responsibility.
• Assists to deliver capacity-building trainings for NRCS RFL Volunteers.
• Plans and conducts field trips in support of RFL operations and produces comprehensive and timely reports.
• Receives and responds to request received from enquirers calling the office, keeping records and statistics.
• Supports in the compiling, cross-checking, and processing of volunteer incentives and other administrative task associated with PFL activities.
• Checks and processes all documentation before transmission to the delegation in a timely manner.
• Occasionally translates RFL documents from local languages to English and vice versa.
• Uses the institutional database (Prot 6) to register cases, access reports, prepare working tools and search for beneficiaries.
• Ensures the flow of information related to Data Management is thorough and complete.

Your Profile: Education & Experience

• Bachelor’s Degree in Law, Humanitarian Affairs, Social Sciences, Administration, or any other relevant field
• 3 – 5 years working experience preferably in Protection work.
• Working proficiency in English and Hausa is compulsory. Working proficiency in Kanuri is a plus.
• Computer literacy: Microsoft Office (Outlook, Word, PowerPoint), and collaborative spaces. This role requires a strong understanding of Excel formulas, functions, and data manipulation techniques.
• Experience with case management databases.
• Previous working experience with an INGO is an asset.
• Experience with the Nigerian Red Cross Society is an asset.
• Excellent planning and writing abilities.
• Knowledge of the cultural and socio-economic environment in North-east Nigeria
• Applicant must have a valid working permit to work in Nigeria.

What we Offer

• Rewarding work in a humanitarian and multicultural environment.
• Competitive employment package with medical insurance and ICRC pension plan.
• In-house training opportunities for personal development.
• A full-time, open-ended contract.
• The opportunity to join an ICRC talent pool, be considered for future assignments elsewhere and experience different contexts, fields, and challenges.

Application Instructions:

The application deadline is on 13th January, 2025 (16:30 hrs). Qualified and interested candidates should send their updated Resume to: [email protected]  using the Job Title as the subject of the email.
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Note

• Applications intended for this role that disregard the online application Ms Form will not be taken into consideration
• Late applications will not be considered. Only short-listed candidates will be contacted.
• Equal opportunities shall be provided to all employees and applicants for employment based on their demonstrated ability and competence without discrimination based on race, colour, religion, gender, nationality, status, disability etc. (The ICRC values diversity and is committed to creating an inclusive working environment). We welcome applications from all qualified candidates;Female &People Living with Disabilityapplicants are encouraged to apply.
• ICRC will not request any monetary payments from applicants at any stage of the recruitment process.