Customer Fulfillment Officer at C & I Leasing Plc – 8 Openings

Job Title: Customer Fulfilment Officer

Responsibilities

• Managing large amounts of inbound and outbound calls promptly.
• Identifying customers’ needs, clarifying information, and providing solutions and/or alternatives.
• Build sustainable relationships and engage customers by taking the extra mile.
• Keep records of all conversations in our call centre database in a comprehensible way.
• Accurate comprehension, interpretation, and capturing of information, accuracy, and timely response to calls.

Requirements

• Candidates should possess an HND in any field.
• Minimum of 1year of experience in a call centre or customer service environment.
• Not more than 27 years
• Excellent communication and problem-solving skills.
• Knowledge of customer service telephony and technology.
• Proficient in the usage of Microsoft packages.
• Ability to understand individual differences.

Salary
N130,000 monthly (net plus HMO and Pension).

Application Instructions:

The application deadline is no 10th January, 2025. Qualified and interested candidates should send their updated Resume to: [email protected] using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Website:
Official Job Website: https://www.c-ileasing.com/old24/