Close Menu
  • About
  • Contact Us
Facebook X (Twitter) Instagram
CareersngrCareersngr
  • About
  • Contact Us
CareersngrCareersngr
Home » Jobs

Front Office Executive cum Data Entry Operator at Infinity Tyres Limited – 12 Openings

Facebook Twitter LinkedIn WhatsApp
View Jobs at Infinity Tyres Limited
Full Time Jobs
Apapa Ikeja Isolo Lagos Lekki Victoria Island
Posted 4 months ago

Job Title: Front Office Executive cum Data Entry Operator

Responsibilities
Customer Service (20% of Total Workload):

  • Greet and welcome customers with professionalism and a friendly demeanor.
  • Answer customer inquiries and provide information on products, services, and pricing.
  • Handle customer complaints or concerns, ensuring timely resolution.
  • Recommend tyres, batteries, lubricants, or other products based on customer needs.
  • Assist customers in selecting products and services that meet their requirements.

OTC Sales (Over-the-Counter), 25% of Total Workload:

  • Conduct over-the-counter sales for walk-in customers (tyres, batteries, lubricants, and other automotive products).
  • Handle cash and electronic payments, issue receipts, and ensure accurate transactions.
  • Provide product details, upsell additional products (e.g., tyre detailing products, lubricants).

Data Entry & Documentation (20% of Total Workload):

  • Maintain accurate customer records, warranty registrations, and transaction details in the CRM system.
  • Ensure proper documentation of customer interactions, sales, and inventory.
  • Process and maintain daily, weekly, and monthly reports of sales and inventory.

Administrative Support (10% of Total Workload):

  • Manage front desk operations: answer phone calls, emails, and in-person inquiries.
  • Process customer payments, record transactions, and ensure accuracy in documentation.
  • Assist with customer appointments for services (installation, maintenance, etc.).

Sales & Inventory Support (20% of Total Workload):

  • Assist in managing inventory levels for tyres, batteries, and other products.
  • Monitor stock levels and inform customers about product availability.
  • Ensure promotional materials and product displays are up to date.

General Store Operations (5% of Total Workload):

  • Keep the front office area neat, clean, and organized.
  • Assist the store manager with general administrative and operational tasks.
  • Ensure the display of signage, price lists, and promotional materials is accurate.

Team Collaboration (5% of Total Workload):

  • Collaborate with the sales and service teams to enhance customer satisfaction.
  • Participate in team meetings and provide feedback for store improvement.
  • Support in achieving store sales targets and goals.

Qualifications and Skills
Education:

  • Minimum: Ordinary National Diploma (OND), National Diploma, or equivalent from a recognized polytechnic or institution.
  • Preferred: Higher National Diploma (HND) or equivalent, or Bachelor’s Degree.

Experience:

  • At least 1-2 years of experience in customer service, OTC sales, or front office roles (preferably in retail or automotive sectors).

Skills

  • Strong verbal and written communication skills.
  • Proficient in MS Office (Word, Excel, Outlook); experience with retail management software is a plus.
  • Ability to manage cash and payments accurately.
  • Knowledge of automotive products such as tyres, batteries, and lubricants is an advantage.
  • Strong organizational and multitasking abilities.

Personal Attributes:

  • Customer-focused with a proactive approach.
  • Professional, friendly, and approachable demeanor.
  • Excellent problem-solving skills.
  • Ability to thrive in a fast-paced, high-volume environment.

Personal Attributes
Customer Focus:

  • Proactive attitude toward customer service.

Communication:

  • Strong verbal and written communication skills.

Organizational Skills:

  • Detail-oriented and able to handle multiple tasks effectively.

Teamwork:

  • Positive attitude and collaboration with the team.

Adaptability:

  • Ability to handle multiple tasks in a fast-paced environment.

Working Conditions
Working Hours:

  • Full-time; includes weekends and holidays as per retail schedule

Salary & Benefits:

  • Competitive salary with a benefits package

Growth Opportunity:

  • Opportunities for career advancement within the company

Application Instructions:

The application deadline is no 31st March, 2025. Qualified and interested candidates should send their updated Resume to: [email protected]  using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Website:
Official Job Website: https://infinitytyres.com/

Job Features

Job CategoryCustomer Service / Call Centre / Front Desk / Receptionist Jobs, Data Entry / Data Reviewer / Data Collectors Jobs, Front Desk Jobs

Others Also Applied For:

  • Project Lead, Central Store at Dangote Cement Plc – Dangote Group
  • Finance Officer, Procurement at Dangote Group
  • Corporate Finance Specialist at Dangote Group
  • Technical / Executive Assistant at Dangote Group
  • Foreign Procurement Manager at Dangote Group
  • Head, Foreign Procurement (DSR) at Dangote Group
  • SAP Lead, Master Data Management at Dangote Group
  • Finance Officer at Dangote Group
  • Head of Fleet, DSR at Dangote Group
  • Customer Service / Shipping Manager at Dangote Group
  • Planning and Market Intelligence Specialist at Dangote Group
  • NOC Engineer at Ama-Zuma Oil & Gas Nigeria Limited
  • General Manager at Ama-Zuma Oil & Gas Nigeria Limited
  • Head of Retail & Sales at Ama-Zuma Oil & Gas Nigeria Limited
  • Executive Assistant (Female) at Ama-Zuma Oil & Gas Nigeria Limited
Share. Facebook Twitter Pinterest LinkedIn Tumblr WhatsApp Email
Copyright © 2024 Careersngr | All Right Reserved. DISCLAIMER: Unless Specified, careersngr.com is not in any way affiliated with any of the job and vacancy providers featured in this website. The material provided here is mainly for innformational purposes. visitors are advice to use the information at their own discretion.
  • Privacy Policy
  • About
  • Contact
  • Disclaimer

Type above and press Enter to search. Press Esc to cancel.