Job Title: Customer Fulfillment Officer
Responsibilities
- Managing large amounts of inbound and outbound calls promptly.
- Identifying customers’ needs, clarifying information, and providing solutions and/or alternatives.
- Build sustainable relationships and engage customers by taking the extra mile.
- Keep records of all conversations in our call centre database in a comprehensible way.
- Accurate comprehension, interpretation, and capturing of information, accuracy, and timely response to calls.
Requirements
- OND, HND preferablyin any field.
- Not more than 27 years
- Excellent communication and problem-solving skills.
- Knowledge of customer service telephony and technology.
- Proficient in the usage of Microsoft Word, Excel and other.
Monthly Net Salary
- N138,923.91 Net Salary
Other Benefits:
- HMO + Pension + Leave allowance + 13th Monthly.
Application Instructions:
The application deadline is on 15th January, 2025. Qualified and interested candidates can: Click here to apply online. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.
Website:
Official Job Website: https://u-connect-ng.com/
Note: Only candidates living within Yaba, Surulere, Lagos Island, VI, Lekki should Apply.
Job Features
| Job Category | Customer Relationship Manager Jobs, Customer Service / Call Centre / Front Desk / Receptionist Jobs, Ecommerce Customer Service Representative (Female) |