View Jobs at Lafarge Africa Plc |
Full Time Jobs |
Ikoyi Lagos |
Posted 4 weeks ago |
Job Title: On-Time Delivery Executive
About the Job
- In alignment with the CSM, Ensure timely and seamless delivery to customers, while leveraging and deploying technology to track and monitor, improve efficiencies within the delivery process.
Responsibilities
What you’ll be doing:
- Responsible for on time delivery to customers.
- Tracks all delivery and customers request using technology.
- Harmonizes the delivery process to tracking platform.
- Identify and continuously improve delivery process.
- Understand the impact of Deliveries to other processes within the region e.g CRM, CS and Logistics, and able to create alignment for quick wins.
- Responsible for identifying and prompt resolution of delivery issues.
- Responsible for monitoring delivery to customers and SLA Management.
- Ensures adequate Data and records are maintained and reports created timely to ensure visibility.
- Liaising with tracking vendors
Who you’ll be working with:
- On-Time Delivery Manager
- Contractors
- Sales
- Logistics
- Industrial
Requirements
What we are looking for:
- B.Sc Degree in any Social Science course and or Supply chain management
- At least 3 years’ experience in customer service, sales or logistics environment
- In-depth knowledge of customer service policies and practices
- Proficiency in CRM/Delivery/Logistics systems an added advantage, MS Office applications
- Thinking, analytical, problem solving skills
- Active listening skills and high stress tolerance level.
- Strong leadership capabilities.
- Understanding and experience in Logistics value and supply chain
- Organizing and planning skills
- Negotiation skills
- Strong communication and influencing skills
- Interpersonal skills
Application Instructions:
The application deadline is on Not Specified. Therefore, qualified and interested candidates can “CLICK HERE TO SUBMIT APPLICATION” It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.
Official Websites: https://www.lafarge.com.ng/
Job Features
Job Category | On-Time Delivery Executive |