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Head of Technical at Lead Enterprise Support Company Limited

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View Jobs at LEAD Enterprise Support Company Limited
Full Time Jobs
Ikeja Lagos
Posted 5 months ago


Job Title: Head of Technical

Job Summary

  • The Head of Technical is responsible for leading the technical department, overseeing IT infrastructure, systems development, network connectivity, and the overall technical strategy of the organization.
  • This role involves ensuring the smooth operation of technical services, delivering innovative solutions, and driving the implementation of IT projects that align with the company’s goals.

Key Responsibilities
Technical Leadership:

  • Define and implement the organization’s technical vision and roadmap in alignment with business objectives.
  • Lead the planning, development and deployment of IT infrastructure, systems, Network Connectivity and solutions.
  • Stay updated on emerging technologies and trends to drive innovation and competitiveness.

IT Infrastructure and Network Management:

  • Oversee the maintenance and optimization of IT infrastructure and network connectivity.
  • Ensure high availability, security, and performance of technical systems and services.
  • Manage disaster recovery planning and business continuity strategies.

Database Management:

  • Install, configure, and maintain database management systems (DBMS), including backups and recovery plans.
  • Monitor database performance and ensure system availability and reliability.

Performance Optimization:

  • Optimize database performance through tuning queries, indexing, and adjusting database configurations.
  • Conduct regular performance testing and apply necessary enhancements.

Project Management:

  • Lead the execution of technical projects, ensuring they are delivered on time, and within scope and budget.
  • Collaborate with stakeholders to define project requirements and deliverables.
  • Monitor and report on project progress, resolving any issues that arise.

Team Management and Development:

  • Supervise, mentor and develop a team of IT professionals and engineers.
  • Establish clear performance goals and provide regular feedback and coaching.
  • Foster a culture of innovation, collaboration and continuous improvement within the team.

Technical Support to Sales:

  • Collaborate with the sales team to understand customer needs and propose appropriate technical solutions.
  • Assist in the preparation of bids, proposals, and presentations by providing technical input.

Solution Design:

  • Develop customized solutions based on customer requirements and organizational offerings.
  • Design architecture and workflows to demonstrate how the solution will address customer pain points.

Job Qualifications

  • Bachelor’s degree in computer science, Information Technology, Engineering, or a related field (master’s degree preferred).
  • Minimum of 10 years of progressive experience in IT/Technical roles, with at least 5 years in a leadership capacity.
  • Proven experience in managing IT infrastructure, systems development, Presales, Database Administration and network operations.
  • Certifications in relevant areas such as PMP, ITIL, CCNP, or CISSP are an advantage.

Key Skills and Competencies:

  • Strategic Thinking and Technical Expertise
  • Strong Leadership and Team Management Skills
  • Excellent Problem-Solving and Decision-Making Abilities
  • Advanced Knowledge of IT Infrastructure, Systems Development and Network Management
  • Project Management Presales Expertise.
  • Strong Communication and Interpersonal Skills.
  • Familiarity with Industry Standards and Compliance Requirements (e.g., ISO, ITIL).

Success Indicators:

  • Achievement of IT infrastructure reliability and performance targets.
  • Timely and successful delivery of technical projects.
  • High levels of customer and employee satisfaction.
  • Compliance with all relevant regulations and standards.

Application Instructions:

The application deadline is no 28th March, 2025. Qualified and interested candidates should send their updated Resume to: [email protected] using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Job Features

Job CategoryTechnical Officer

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