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Hotel Manager at a Newly Built 30-Rooms Hotel – Efezi Southsea Nigeria Limited

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View Jobs at Efezi Southsea Nigeria Limited
Full Time Jobs
Ikotun Lagos
Posted 5 months ago

Job Title: Hotel Manager

Job Summary

  • The Hotel Manager is responsible for overseeing the day-to-day operations of the hotel, ensuring exceptional guest experiences, maximizing profitability, and maintaining a high standard of service.
  • This role involves managing staff, ensuring operational efficiency, and implementing strategies to achieve business goals.

Key Responsibilities
Operational Management:

  • Oversee all hotel departments, including front desk, housekeeping, food and beverage, maintenance, and guest services.
  • Monitor daily operations to ensure compliance with quality standards, health, and safety regulations.
  • Resolve guest complaints and ensure high levels of customer satisfaction.

Staff Management:

  • Recruit, train, supervise, and motivate staff to perform at their best.
  • Create work schedules and allocate resources effectively.
  • Conduct regular performance reviews and implement staff development programs.

Financial Management:

  • Develop and manage budgets to control costs and optimize revenue.
  • Analyze financial reports, including income statements and room occupancy rates, to identify trends and areas for improvement.
  • Implement strategies to increase profitability and efficiency.

Guest Services:

  • Foster a welcoming and hospitable environment for all guests.
  • Ensure the hotel delivers exceptional experiences that align with the brand’s standards.
  • Manage guest relations, addressing feedback, and taking proactive measures to enhance services.

Sales & Marketing:

  • Collaborate with sales and marketing teams to promote the hotel, increase bookings, and build partnerships.
  • Monitor online reviews and social media channels to maintain a positive reputation.
  • Develop promotional strategies and special offers to attract new and repeat guests.

Maintenance & Compliance:

  • Ensure the property is well-maintained and that all facilities are in working order.
  • Comply with local, state, and federal regulations, including licensing and health standards.
  • Oversee upgrades or renovations to enhance guest experiences and property value.

Requirements

  • Candidates should possess an HND qualification with 6 years experience and must be resident of Ikotun area and its enviros.

Application Instructions:

The application deadline is no 23rd January, 2025. Qualified and interested candidates should send their updated Resume to: [email protected] using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Note: Candidate must be resident of Ikotun area and its enviros.

Job Features

Job CategoryManagerial Jobs

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