| View Jobs at GIG Mobility (GIGM) |
| Full Time Jobs |
| Bayelsa |
| Posted 4 months ago |
Job Title: Experience Officer
Key Responsibilities
- Sell bus tickets at GIGM terminals to walk-in guest
- Make and/or change travel reservations for walk-in guests using the online booking system
- Create and maintain guest reservation records
- Resolve service problems by clarifying the guest complaint via phone, email, and in person
- Forward booking/travelling reschedule request to the concerned unit
- Serve guests by providing service information related to travelling schedule, fare, & payment
- Announce arrival and departure information using the public address system
- Assist in guest luggage check-in
- Ensure customer complaints & emergency concerns are escalated to the appropriate quarters
- Adhere to the company’s policy on guaranteed reservations and no-shows.
- Promote goodwill by being courteous, friendly & helpful to guests, managers & fellow employees.
- Promote the online booking, app downloads and other products and services of the company to customers
- Kindly note that your duties may be reasonably modified at the company’s discretion.
Application Instructions:
The application deadline is on 31st January, 2025. Therefore, qualified and interested candidates can “CLICK HERE TO SUBMIT APPLICATION” It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.
Job Features
| Job Category | Experience Officer |