View Jobs at Rimrock Hotel and Hospitality |
Contract Jobs |
Aba Abia |
Posted 3 weeks ago |
Job Title: Receptionist
Job Summary
- We are looking for a professional, friendly, and detail-oriented individual to serve as the first point of contact for guests.
- The Receptionist will play a critical role in delivering exceptional customer service and ensuring the smooth operation of front desk activities.
Key Responsibilities
- Greet and welcome guests with a warm and professional demeanor.
- Manage check-in and check-out processes efficiently and accurately.
- Handle phone calls, emails, and guest inquiries promptly and courteously.
- Maintain a clean, organized, and presentable front desk area.
- Coordinate with housekeeping, maintenance, and other departments to meet guest needs.
- Keep accurate records of reservations and bookings using hotel management software.
- Resolve guest complaints and escalate issues to management as needed.
- Assist in promoting hotel services, activities, and special offers to guests.
Requirements
- Minimum of an WAEC/OND/HND or Bachelor’s Degree in a relevant field.
- 1-2 years of experience in a receptionist or front office role (hospitality preferred).
- Strong communication and interpersonal skills.
- Proficiency in MS Office Suite and hotel management software.
- Excellent organizational skills and attention to detail.
- A positive attitude and a passion for customer service.
Compensation
- Salary: N30,000 – N40,000 Monthly.
- Competitive salary with benefits,
- Free training opportunities
- Career advancement potential.
Application Instructions:
The application deadline is on 3rd February, 2025. Qualified and interested candidates should send their updated Resume to: [email protected] using the Job Title as the subject of the email.
Note: Only qualified candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.
Website:
Official Job Website: https://www.rimrockhotel.com.ng/
Job Features
Job Category | Customer Service / Call Centre / Front Desk / Receptionist Jobs, Receptionist |