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Branch Manager at Elizabeth Maddeux Limited

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View Jobs at Elizabeth Maddeux Limited
Full Time Jobs
Akwa Ibom Uyo
Posted 5 months ago


Job Title: Branch Manager

Role Overview

  • A strategic, motivated, and results-driven Branch Manager to lead operations at the Uyo branch.
  • The successful candidate will be responsible for driving sales growth, ensuring operational efficiency, overseeing office procurement, supervising teams across multiple departments, and providing robust leadership.
  • The Manager will report directly to the Managing Director (MD) and develop strategies for continuous improvement in sales, customer satisfaction, and operational processes.

Key Responsibilities
Sales and Business Development:

  • Develop and implement sales strategies to achieve revenue targets and expand the client base.
  • Identify, assess, and pursue new business opportunities and partnerships to drive market growth.
  • Analyze market trends and customer needs to adapt products and services, ensuring competitive positioning.
  • Monitor sales pipelines, track team performance, and generate actionable reports to meet goals.
  • Conduct regular sales meetings and training sessions to align the team with business objectives.

Operational Management:

  • Oversee daily operations, ensuring all activities align with company policies and regulatory guidelines.
  • Manage office procurement and ensure necessary supplies, tools, and technology are available for seamless operations.
  • Supervise the Academy as well as the trading, customer service, and sales units to ensure consistent service delivery and performance excellence.
  • Coordinate workflow between departments to optimize efficiency and minimize operational delays.
  • Ensure branch compliance with all legal, financial, and operational regulations.

Reporting and Performance Monitoring:

  • Develop and submit detailed weekly and monthly performance reports, including sales outcomes, operational challenges, and market insights, to the MD.
  • Analyze data to identify areas for improvement and track key performance indicators (KPIs).
  • Generate and present performance insights during management reviews to inform strategic decisions.

Budget and Financial Management:

  • Develop and manage branch budgets, ensuring optimal resource allocation and cost control.
  • Monitor financial performance and initiate corrective measures to stay within budget limits.
  • Handle expense management, approvals, and reconciliation processes for the branch.

Leadership and Team Development:

  • Provide clear direction, support, and leadership to all branch staff to foster a collaborative and productive environment.
  • Lead recruitment, onboarding, and continuous development of team members.
  • Set clear performance expectations, conduct regular evaluations, and provide constructive feedback.
  • Cultivate a positive workplace culture aligned with the company’s mission and values.

Customer Engagement and Relationship Management:

  • Build and maintain strong client relationships, ensuring customer satisfaction and loyalty.
  • Resolve customer concerns promptly and effectively, enhancing customer experiences.
  • Provide expert advisory services on forex trading products and strategies.

Risk and Compliance Management:

  • Monitor and manage operational risks, ensuring adherence to regulatory standards and internal controls.
  • Ensure proper documentation, reporting, and filing to comply with local and international regulations.
  • Implement measures to mitigate potential risks in trading and operational processes.

Required Qualifications
Education & Experience:

  • Minimum of a bachelor’s degree in Business Administration, Finance, Economics, or related field.
  • At least 5 years of managerial experience with 3 years in a forex trading company is mandatory.
  • Must reside in Uyo, Akwa-Ibom and be familiar with the business terrain
  • Candidate should be female preferably for gender balance.

Technical and Professional Skills:

  • Extensive knowledge of forex markets, trading platforms, and industry regulations.
  • Strong leadership, decision-making, and problem-solving capabilities.
  • Proficiency in CRM systems, financial reporting, and operational management tools.
  • Excellent analytical and budgeting skills.

Soft Skills:

  • Strong interpersonal, negotiation, and communication skills.
  • High level of integrity and professionalism.
  • Ability to work under pressure and meet tight deadlines.

Benefits

  • Competitive salary (N100,000 – N150,000 monthly)
  • Incentives: Attractive commission structure and performance bonuses
  • Performance bonuses
  • Professional development and career growth opportunities.

Application Instructions:

The application deadline is 16th February, 2025. Qualified and interested candidates should send their updated Resume to: [email protected] using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Job Features

Job CategoryBranch Manager

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