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| Posted 2 months ago |
Job Title: Service Executive – Banking
Job Summary
- We are seeking an experienced Service Executive to join our banking team.
- The successful candidate will be responsible for delivering exceptional customer service, resolving customer complaints, and driving customer satisfaction.
Key Responsibilities
- Provide timely and professional responses to customer inquiries and complaints.
- Resolve customer issues promptly and efficiently.
- Identify and escalate complex customer issues to senior management.
- Collaborate with internal stakeholders to ensure seamless customer experience.
- Stay up-to-date with banking products and services to provide accurate information to customers.
Requirements
- Bachelor’s Degree / HND / OND
- Minimum of 2 years of experience in a customer-facing role in the banking industry.
- Proven track record of delivering exceptional customer service.
- Strong understanding of banking products and services.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
Salary & Benefits
- Competitive and negotiable salary
- Comprehensive Health Maintenance Organization (HMO) scheme
- Pension scheme
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment.
Application Instructions:
The application deadline is on 15th February, 2025. Qualified and interested candidates can “CLICK HERE TO SUBMIT APPLICATION” It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.
Website:
Official Job Website: https://mactay.com/
Job Features
| Job Category | Banking / Financial Services Jobs |