Field Service Technician at Phillips Outsourcing Limited

Job Title: Field Service Technician

Description 

• The Field Service Technician will be responsible for the coordinating and monitoring the installation, testing, and maintenance of energy meters across DisCo’s franchise locations.
• The role demands a strong understanding of electrical systems, hands-on expertise with tools and testing equipment, impeccable trouble shooting skills, and a customer-focused approach to delivering high-quality service.

Key Responsibilities

• Monitor Installation of energy meters in compliance with manufacturer guidelines, client requirements, safety standards, and project specifications.
• Verify proper functioning of installed meters through testing and calibration.
• Ensure seamless integration of energy meters into existing electrical systems.
• Troubleshoot and resolve system compatibility issues where necessary.
• Communicate effectively with customers to explain the installation process and answer queries.
• Maintain a professional and courteous demeanor at all times.
• Diagnose and rectify issues with electrical systems and energy meters on-site.
• Use appropriate tools and equipment to ensure installation accuracy.
• Interpret and apply basic installation manuals during field operations.
• Prepare and submit daily reports on completed installations using Microsoft Office tools.
• Adhere to all company policies, industry regulations, and safety protocols.
• Identify, log and mitigate potential hazards during fieldwork.

Required Qualifications

• Minimum of an Ordinary National Diploma (OND) in Electrical/Electronics Engineering or a related field.
• At least 2 years of hands-on experience in metering, electrical installations, or the power sector.
• Strong knowledge of electrical systems and their integration.
• Familiarity with the operation of energy meters (preferred).
• Proficient in using tools and testing equipment for electrical installations.
• Basic knowledge of Microsoft Office tools (Word, Excel, etc.).
• Ability to interpret and follow basic installation manuals.
• Excellent problem-solving skills and ability to think on your feet.
• Strong customer relations and communication skills.
• Self-motivated and able to work independently or as part of a team.

Application Instructions:

The application deadline is on 10th March, 2025. Therefore, qualified and interested candidates can “CLICK HERE TO SUBMIT APPLICATION” It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.