Client Relationship Officer at Redswitch Collections

Job Title: Client Relationship Officer

Key Responsibilities

• Build and maintain strong client relationships.
• Address customer inquiries, complaints, and feedback.
• Develop and implement strategies to increase client satisfaction and revenue.
• Collaborate with internal teams to enhance service delivery.
• Represent the company in client and vendor meetings.
• Report key client issues and updates to management.

Qualifications & Skills

• Bachelor’s degree required.
• Experience – 2 years above
• Experience in the travel industry or client management.
• Strong communication, problem-solving, and negotiation skills.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Fluency in English; additional languages are a plus.
• Professionals with experience in:
  • Customer Success Management, Account Management, Business Development, Relationship Management, Key Account Management, Client Engagement Specialist, Customer Service Management

Salary
N150,000 – N250,000 monthly

Application Instructions:

The application deadline is 28th February, 2025. Qualified and interested candidates should send their updated Resume to: [email protected] using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Official Job Website : https://redswitch.co.tz/