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Business Process Analyst Officer at LAPO Microfinance Bank Limited

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View Jobs at LAPO Microfinance Limited
Full Time Jobs
Lagos
Posted 3 months ago

Job Title: Business Process Analyst Officer

Key Responsibilities
Process Documentation & Mapping:

  • Assist in documenting current (“as-is”) business processes, creating process maps, workflows, and supporting documentation.
  • Maintain a repository of process documentation.

Data Gathering & Analysis:

  • Collect data related to business processes through interviews, surveys, and other methods.
  • Assist in analyzing process performance data to identify trends and areas for improvement.

Process Modeling & Simulation:

  • Support senior analysts in modeling future (“to-be”) processes, using BPM tools. Specify the tools used by the organization.
  • Assist in simulating process changes to evaluate their potential impact.

Requirements Gathering Support:

  • Assist in gathering and documenting business requirements for new or improved processes.
  • Support the translation of business requirements into functional specifications.

Stakeholder Support:

  • Assist senior analysts in communicating with stakeholders about process changes and improvements.
  • Support stakeholder engagement activities.

Testing & Implementation Support:

  • Assist in testing process changes and ensuring they meet requirements.
  • Support the implementation of process improvements, including training and communication.

Reporting & Metrics Tracking:

  • Assist in tracking key performance indicators (KPIs) and reporting on process performance.

Administrative Support:

  • Provide administrative support to the business process management team.
  • Maintain process documentation and other records.

Application Instructions:

The application deadline is 27th February, 2025. Qualified and interested candidates should send their updated Resume to: [email protected] and copy: [email protected] using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Website:
Official Websites: https://www.lapo-nigeria.org/

Job Features

Job CategoryBusiness Analyst

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