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Quality Control Coordinator at FoliXx Hospitality

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View Jobs at FoliXx Hospitality
Full Time Jobs
Ikate Lagos Lekki
Posted 4 months ago


Job Title: Quality Control Coordinator

Job Overview

  • The Quality Control Coordinator will be responsible for monitoring, evaluating, and improving the quality of food, beverages, customer service, hygiene, and safety standards across all our business units. 
  • This role requires strong attention to detail, knowledge of quality assurance protocols, and a proactive approach to problem-solving.

Key Responsibilities

  • Develop and implement quality control procedures and standards for food, beverages, service, and overall customer experience.
  • Conduct routine inspections in kitchens, dining areas, lobbyto ensure compliance with company policies and industry regulations.
  • Monitor and enforce food safety, hygiene, and sanitation standards in line with local health regulations.
  • Work closely with the kitchen and bar teams to ensure ingredient quality, food preparation, and presentation meet the required standards.
  • Evaluate and provide feedback on customer service quality, including staff conduct, responsiveness, and guest satisfaction.
  • Identify and address quality issues or operational inefficiencies, implementing corrective actions as necessary.
  • Train employees on best practices for quality control, hygiene, and safety compliance.
  • Maintain detailed reports on quality assessments, incidents, and improvements.
  • Collaborate with the Procurement and Inventory teams to ensure that raw materials and supplies meet quality specifications.
  • Investigate customer complaints related to food quality or service and implement corrective actions.
  • Ensure that all kitchen and service equipment are properly maintained and function optimally.
  • Keep up to date with industry best practices, food safety guidelines, and hospitality quality control trends.

Requirements

  • Proven experience in quality control, food safety, or hospitality operations in the restaurant, lounge, or nightclub industry.
  • Strong knowledge of food safety regulations, HACCP guidelines, and health & safety standards.
  • Experience in conducting audits, inspections, and implementing quality improvement plans.
  • Ability to train and educate employees on quality and safety standards.
  • Strong analytical and problem-solving skills to detect and resolve quality-related issues.
  • Excellent communication and leadership skills to enforce quality policies across departments.
  • Attention to detail and a proactive approach to maintaining high standards.
  • Ability to work in a fast-paced hospitality environment while managing multiple tasks.
  • Certification in Food Safety, Quality Assurance, or HACCP is a plus.
  • Degree in Hospitality Management, Food Science, or a related field (preferred but not mandatory).

What We Offer

  • Salary: N200,000 – N250,000 per month. 
  • Competitive salary with performance-based incentives.
  • Career growth opportunities in a leading hospitality group.
  • A dynamic and supportive work environment.
  • Employee discounts on food, beverages, and special events.

Application Instructions:

The application deadline is on 31st March, 2025. Qualified and interested candidates should send their updated Resume to: [email protected] using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Website:
Official Job Website: https://folixxbukka.ola.click/

Job Features

Job CategoryQuality Control Officer

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