Practice Manager at Invealth Partners Limited

Job Title: Practice Manager

Job Summary

• The practice manager is responsible for managing the overall operations of the hospital’s practice, overseeing administrative, financial, and clinical functions to ensure efficient, effective, and high-quality patient care delivery.

Main Duties
Operational Management:

• Manage the day-to-day operations of the practice, ensuring smooth workflows and efficient use of resources.
• Develop and implement policies and procedures to improve practice efficiency, patient care, and regulatory compliance.
• Oversee patient scheduling processes to optimize appointment availability and minimize wait times.
• Ensure accurate and secure maintenance of patient medical records in compliance with privacy regulations.
• Oversee the management of medical supplies and equipment, ensuring adequate stock levels and cost-effective procurement.

Financial Management:

• Develop and manage the practice budget, ensuring efficient allocation of resources and cost control.
• Oversee the revenue cycle management process, including billing, coding, and collections, to maximize revenue and minimize denials.
• Prepare and analyze financial reports to monitor practice performance and identify areas for improvement.
• Oversee the management of accounts payable and receivable, ensuring timely and accurate processing of invoices and payments.
• Regularly monitor financial performance against budget and key performance indicators KPIs, taking corrective action as needed.

Human Resources Management:

• Support the HR in managing the recruitment and hiring process for hospital staff, ensuring qualified candidates are selected.
• Develop and implement training programs for staff on practice policies, procedures, and best practices.
• Conduct regular performance evaluations of staff, providing feedback and coaching to improve performance.
• Address employee relations issues, ensuring a positive and productive work environment.
• Oversee staff scheduling and timekeeping processes, ensuring adequate staffing levels and accurate payroll processing.

Compliance and Risk Management:

• Ensure compliance with all applicable healthcare regulations, including HIPAA, OSHA, and other relevant laws and guidelines.
• Identify and mitigate potential risks to the practice, including patient safety, security, and financial risks.
• Implement quality assurance programs to monitor and improve the quality of patient care and practice operations.
• Oversee infection control practices to minimize the risk of healthcare associated infections.
• Develop and implement emergency preparedness plans to ensure the safety of staff and patients in the event of a disaster or emergency.

Patient Experience:

• Implement strategies to improve patient satisfaction, such as patient surveys, feedback mechanisms, and service improvement initiatives.
• Address patient complaints and concerns in a timely and professional manner, resolving issues to the satisfaction of patients.
• Provide patients with education and resources to promote their health and well-being.
• Provide customer service training to staff to ensure they provide excellent service to patients.
• Manage the waiting room environment to ensure a comfortable and welcoming experience for patients.

Technology and Innovation:

• Oversee the management of the practice’s electronic health record EHR) system, ensuring accurate and efficient use of the system.
• Identify and implement new technologies to improve practice efficiency, patient care, and communication.
• Analyze practice data to identify trends, opportunities, and areas for improvement.
• Implement and manage telehealth services to expand access to care and improve patient convenience.
• Implement and maintain cybersecurity measures to protect patient data and practice systems from cyber threats.

Stakeholder Engagement:

• Build and maintain strong relationships with physicians, collaborating on practice management issues and initiatives.
• Manage relationships with vendors, negotiating contracts and ensuring quality service delivery.
• Participate in community events and activities to promote the practice and build relationships with the community.
• Collaborate with hospital administration to align practice goals with hospital objectives.
• Participate in professional organizations and conferences to stay up-to-date on industry trends and best practices.

Requirements

• Bachelorʼs Degree in Healthcare Administration, Business Administration, or a related field Master’s preferred).
• Minimum of 5 years of experience in healthcare management, with at least 3 years in a practice management role.
• Strong knowledge of healthcare regulations, compliance standards, and best practices.
• Proficiency in financial management, including budgeting, revenue cycle management, and financial reporting.
• Excellent leadership, communication, and interpersonal skills.
• Experience with electronic health record EHR) systems and other healthcare technologies.
• Certification in medical practice management (e.g., CMPE) is a plus.

Salary
N100,000 – N150,000 monthly

Other Benefits:

• Health cover
• Leave Allowance

Application Instructions:

The application deadline is Not Specified. Therefore, qualified and interested candidates can “CLICK HERE TO SUBMIT APPLICATION” It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Official Website: https://www.invealthpartners.com