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Teller at First Ally Trust Microfinance Bank Limited

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View Jobs at First Ally Trust Microfinance Bank Limited
Full Time Jobs
Lagos Mainland
Posted 3 months ago


Job Title: Teller 

Job Summary

  • The Teller is responsible for providing exceptional account transactions service to customers including efficient and accurate transaction processing. 
  • The Teller provides efficient services while ensuring compliance with all operating and regulatory guidelines.

Duties and Responsibilities

  • Performs routine transactions, such as deposits, withdrawals, or payments
  • Excellent customer service interaction with both internal and external customers
  • Ensure prompt, error-free and control-driven cash activities
  • Cross selling and upselling of products and services including alternate banking channels
  • Maintaining across-the-counter customer interface thus enhancing customer confidence in the bank through timely processing of cash/checks transactions
  • Ensure vault operations and Cash Handlings are diligently handled
  • Provide back-up services across the operations department
  • Ensure prompt, error-free and control-driven cash activities
  • Implements operations manual, procedure and processes
  • Ensures dual control practices in line with policies
  • Manage transaction risks by ensuring accuracy and integrity of instruments and information.
  • Detection of fraudulent transactions to prevent losses
  • Maintenance of an adequate cash drawer at all times
  • Balance cash drawer and reconcile all discrepancies daily
  • Maintain all logs/records of transactions in line with the operations manual
  • Maintain an effective filing and retrieval system of all batched financial instrument
  • Maintains the highest level of confidentiality of customer information
  • Implements all other responsibilities as assigned by management.

Qualifications

  • OND / HND / BSc in Accounting, Banking and finance or a relevant field
  • Evidence of completion/ exemption of/from NYSC

Experience:

  • Previous experience as a teller in a financial institution.

Skills:

  • Strong time management skills
  • Customer satisfaction-oriented
  • Adequate mathematical skills
  • Meticulous attention to details and accuracy
  • Ability to work in a fast-paced environment & under pressure as needed
  • Highly organized and able to multi-task.
  • Excellent communication and interpersonal skills
  • High computer literacy
  • Document management
  • Warm personality and friendly disposition
  • Problem Solving/Analytical skills
  • Stress Management/Composure

Application Instructions:


The application deadline is 5th March, 2025. Qualified and interested candidates should send their updated Resume to: [email protected] using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Official Website: https://first-allyasset.com

Job Features

Job CategoryTeller 

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