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Documentation Manager at Equinix

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Full Time Jobs
Lagos Victoria Island
Posted 2 months ago

Job Title: Documentation Manager

Job Summary

  • Develops and maintains up to date all the relevant technical, as-built and maintenance related documentation.  
  • Responsible for ensuring that all documentation is accurate, up-to-date and accessible to the stakeholders; working close to the Country Operations teams across the GEM South region.
  • Collaborates with Regional and Global Operations Engineering teams supporting the IBX Operations teams to deliver Operational Excellence, and ensures compliance with our operations KPIs, SLAs and H&S requirements.
  • Ensures that the technical documentation and RAMS documents provided by suppliers and necessary to carry out certain activities in our data centers comply with Equinix global policies.

Responsibilities
Technical Support:

  • Maintains and organizes in proper folders the O&M documentation, consistently and maintaining exhaustive version control according to standards and local requirements. 
  • Perform GAP analysis and ensure that there is no missing documentation.
  • Work with country OPs teams to redact/review the required documents on Maintenance activities: SOPs, MOPs, EOPs, DESOPs, Engineering Scripts, etc., necessary to conduct in a proper manner the facilities.
  • Follows up and ensures that drawings and documents are kept up to date as a result of project execution and change management.
  • Contributes to all the auditing activities.
  • Supports the GEM South Country Ops teams to keep up to date and track Bulletins.
  • Contributes to redact and review technical documentation during the construction/expansion, infrastructure and customer installation projects.
  • Provide training and support to team members on documentation tools and processes.
  • Coordinate with external vendors and contractors on documentation needs.
  • Monitor and verify the level of accuracy of the documentation. Monitor and generate reports on its status according to the defined metrics.
  • Manage documentation requests and queries from internal and external stakeholders.

Process and Policy Administration:

  • Reviews processes, procedures, systems with the purpose of continuous improvement. Communicates process deviations and proposed changes to the Country Operations teams.
  • Provides recommendations and improvements and ensures that documentation complies with the company policies, industry standards and regulations.
  • Supports engineering scripts creation providing tools, templates, examples, etc.

Qualifications

  • Technical background. Electrical and Mechanical Engineering.
  • Have experience in working with a wide range of stakeholders, both internally and externally.
  • Ability to apply knowledge of Equinix processes & procedures, and industry standards to develop and maintain up to date all the relevant technical documentation.
  • Knowledge of relevant equipment, policies, procedures, and strategies to promote effective Data Center operations for the protection of people, data, property, and sites.

Skills and Attributes:

  • Self-disciplined with good time management and planning skills.
  • Strong written and verbal communication skills and great command of the English language.
  • Expert level communication and relevant technical writing.
  • Ability to include executive-level communications in standardized templates.
  • Familiar with all common applications needed to perform daily tasks, productivity software and CAD drawing software.
  • A solid understanding of risk management.
  • Skilled at working in alignment with all relevant Health & Safety measures.

What we’ll offer

  • Comprehensive and market-competitive remuneration package
  • Permanent Health Insurance (PHI)
  • You are entitled to 23 days holiday per annum in addition to any statutory holidays
  • Restaurant Tickets and partly subsidised meals 
  • Employee Stock Purchase Plan (‘ESPP’)
  • Excellent growth and advancement opportunities
  • Internal training/development hub with continuous formative plans available to all
  • An inclusive, balanced and friendly culture with our embedded ethos in which to strive on
  • Employee Assistance Programme (EAP).

Application Instructions:

The application deadline is Not Specified. Qualified and interested candidates can: “Click here to apply online“. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Website:
Official Job Website: https://www.equinix.com

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