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Home » Jobs

Cashier / Customer Service Representative at MyKiakia Online

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Full Time Jobs
Abuja FCT
Posted 3 months ago

Job Title: Cashier / Customer Service Representative

Job Summary

  • The Cashier / Customer Service Representative is responsible for providing exceptional customer service while accurately processing transactions and handling customer inquiries. 
  • This role requires a friendly and professional demeanor, attention to detail, and the ability to resolve customer issues efficiently.

Key Responsibilities
Customer Service:

  • Greet customers in a friendly and professional manner.
  • Assist customers with product inquiries and provide accurate information.
  • Handle customer complaints and resolve issues promptly and efficiently.
  • Ensure customer satisfaction through excellent service.
  • Maintain a clean and organized customer service area.

Cash Handling and Transactions:

  • Accurately process cash, credit, and debit card transactions.
  • Operate cash registers and point-of-sale (POS) systems.
  • Handle returns, exchanges, and refunds according to company policies.
  • Balance cash drawers at the beginning and end of shifts.
  • Prevent losses by following security procedures.

Product Knowledge:

  • Maintain up-to-date knowledge of products and services.
  • Provide product recommendations and assist customers in making informed purchasing decisions.
  • Stay informed about promotions and special offers.

Administrative Duties:

  • Answer phone calls and respond to customer inquiries.
  • Maintain accurate records of transactions.
  • Assist with inventory management and restocking.
  • Perform other administrative tasks as assigned.

Team Collaboration:

  • Work collaboratively with team members to ensure smooth operations.
  • Communicate effectively with other departments to resolve customer issues.
  • Support team goals and contribute to a positive work environment.

Qualifications

  • High school diploma or equivalent.
  • Previous experience in customer service or retail is preferred.
  • Strong communication and interpersonal skills.
  • Ability to handle cash and operate POS systems accurately.
  • Excellent customer service skills and a positive attitude.
  • Ability to work in a fast-paced environment.
  • Attention to detail and problem-solving skills.
  • Basic computer skills.

Application Instructions:

The application deadline is 26th March, 2025. Therefore qualified and interested candidates should send their CVs to: [email protected] using the Job Title as the subject of the mail.

Website:

Official Job Website: https://mykiakia.com

Job Features

Job CategoryCashier

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