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Engineer – Channel Device Management Information Technology at MTN Nigeria

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Full Time Jobs
Ikoyi Lagos
Posted 3 months ago

Job Title: Engineer – Channel Device Management Information Technology

Mission

  • Manage mobile devices in trade end to end to improve gross activation and connections, ensure security and optimization of devices to derive values for swift returns on investment.
  • Manage devices, endpoint journeys, and inventory to ensure accurate and proper accountability of devices for operational efficiencies.

Description

  • Create a holistic picture of each project to provide context for the findings, and implement procedures as required to perform technology, security, and networks audits.
  • Manage devices in trade with the Mobile Device Management application tool to ensure seamless operation in the field.
  • Manage software and hardware engineers performance through incident management tickets.
  • Oversee device lifecycle management with a spotlight on devices journey touchpoints and inventory.
  • Manage device audits in the field and warehouse and ensure operational efficiencies.
  • Ensure devices with end of life and support are replaced as and when due to ensure business continuity.
  • Drive Opex and Capex of channel devices for effective cost optimization.
  • Follow up on the implementation of software patches and updates recommendations in a timely manner.
  • Communicate and provide directions for engineers in the fields to meet business KPIs.
  • Ensure APK and SDK are standardized before deployment to avoid bug issues in the field.
  • Document devices purchase date, end of life, and replacement handy and in a timely manner for operational efficiency.
  • Assist agents, sales reps, and CAC analysts to fulfill their requests for daily operational tasks.
  • Check, verify, and implement standardized methodologies to avoid stolen devices in trade.
  • Review security policies as administrators for devices in trade.
  • Review and advise on device specifications to other users in the business.
  • Support the Senior Manager – Cyber Security and IT Assurance in coordinating with the external auditors where needed and facilitate their fieldwork within MTN.
  • Coordinate and supervise devices management and inventory.

Requirements
Education:

  • First Degree in Computer Science, Electrical Electronics or related discipline 
  • Fluent in English 

Experience:
3-7 years of experience, which includes

  • Minimum of 3 years’ experience in an area of specialization with experience in supervising others
  • Experience working in a medium organization.
  • Experience in device management

Application Instructions:

The application deadline is on14th March, 2025; 10:59 PM. Therefore,Qualified and interested candidates can: Click here to apply online. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Website:
Official Job Website:  https://www.mtn.ng/

Job Features

Job CategoryEngineering (Electrical / Electronic / Mechanical / Civil / Construction / Building / Petroleum / Water / Field / Structural / Production Optimization / Reservoir) Jobs

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