IT Personnel at Ngcom Lastmile Solution

Job Title: IT Personnel

Requirements

• A male I.T Personnel not older than 35 years

Technical Skills:

• Networking: Understanding LAN, WAN, TCP/IP, DNS, DHCP, VPN,IPv4, IPv6, VLANs, and subnetting.
• Fiber Optics & Cabling: Fiber splicing, GPON (Gigabit Passive Optical Networks), and structured cabling.
• Wireless Technologies: Wi-Fi standards (802.11ac/ax), microwave links, and radio frequency (RF) principles.
• PPPoE & VLANs: Configuring subscriber authentication and VLAN segmentation.
• Remote Support & Diagnostics: Using SSH, Telnet, RDP, and other remote management tools.
• Billing & CRM Systems: Knowledge of ISP billing platforms like WHMCS and Radius servers.
• IT Support & Troubleshooting: Hardware and software troubleshooting, ticketing systems, and remote support tools.

Soft Skills:

• Problem-Solving: Quick troubleshooting of network outages and customer issues.
• Communication: Explaining technical issues to customers and non-technical teams.
• Time Management: Handling multiple service requests efficiently.
• Customer Service: Patience and professionalism in assisting users with connectivity issues.
• Adaptability: Learning and implementing new network technologies.
• Teamwork: Collaborating with field technicians, engineers, and NOC teams.
• Attention to Detail: Ensuring accurate network configurations and IP assignments.
• Crisis Management: Handling network downtime and security breaches under pressure.
• Project Management: Leading or supporting IT projects.
• Continuous Learning: Staying updated with certifications and industry trends.

Application Instructions:

The application deadline is 24th March, 2025. Therefore, Qualified and interested candidates should send their updated Resume to: [email protected] using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.