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Business Development & Relationship Manager – Direct Lending at the Development Bank of Nigeria (DBN)

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View Jobs at Development Bank of Nigeria (DBN)
Full Time Jobs
Lagos
Posted 3 months ago

Job Title: Business Development & Relationship Manager – Direct Lending

Job Objective and Summary

  • Develops and implements strategies to ensure onboarding of new PFIs under the direct lending model and maintains excellent day-to-day relationships with existing ones to achieve organizational goals. 
  • The principal objective of the role is client relationship management, business development, client acquisition, industry analysis, risk monitoring and mitigation.

Responsibilities and Key Result Areas

  • Initiates and develops relationships with select Direct Lending (DL) partners for business growth.
  • Manages information flow between PFIs (DL Partners) and the Bank.
  • Monitors and reports on the performance of all Direct Lending loan products, schemes and investments managed by the Bank, against monthly/quarterly/annual plans.
  • Develops and implements efficient and effective customer service framework/guidelines.
  • Identify potential domestic DL partners based on maturity, market share, and alignment to MSMEs.
  • Work with identified aggregators across different sectors including but not limited to Agribusiness, FMCG, etc to channel funding to MSMEs.
  • Explore partnership opportunities with DL entities including business model and form/terms of capital required.
  • Accelerate the feasibility of providing direct lending to MSMEs through select impact-based entities with focused presence in our underserved regions.
  • Drive increased MSME count achievement of the BDRM portfolio through the DL space with aggressive focus on Youth, Gender, first time access and start ups
  • Work with other BDRMS specifically Fintech BDRM to develop app based digital loans (where required) to MSMEs through identified DL entities.
  • Negotiate, executeand implement partnership agreement(s) with DL partners.
  • Support multiple DL partners post-onboarding including pro-active engagement, identifying, and tracking any issues for resolution.
  • Ensure the framework for serving and Funding the Direct Lending space is updated in line with industry developments to ensure its adaptability to market
  • Provide support for due diligence process by ensuring clear and timely communication to DL partners for optimal compliance and Risk management outcomes.
  • Ensure compliance of on-board DL partners with the Bank’s policies and any such policies or regulations that may arise from regulatory partners.
  • Responsible for achieving business development targets for DL space.
  • Stays abreast of recent industry trends, identifies market opportunities, and develops customer relevant propositions that drive key measures such as market share, revenue, profit, and brand health.
  • Develops and maintains detailed business plans for client projects.
  • Conduct regular meetings, provide updated progress reports and maintain notes & follow up priorities and tasks for effective management/penetration of the DL partnerships.
  • Works with management in developing timely solutions based on clients’ requirements.
  • Conducts business reviews with clients on periodic basis.
  • Contacts and follows-up on qualified lead to new opportunities.
  • Addresses customer issues/concerns in an accurate and timely manner.
  • Works closely with DL partners to understand their business needs and to explore opportunities for growth.
  • Provides business advice and consultancy in an effective manner.
  • Maintains strong knowledge of the Bank’s products, pricing, policies etc., to educate clients on benefits.
  • Identifies present and future business development opportunities with new and existing DL partners.
  • Maintains strong relationship with existing DL partners for business retention.
  • Maintains security and confidentiality of client information.

Key Performance Indicators

  • Contribution to Bank’s PBT
  • Non-Performing Loan Ratio
  • Volume of new loans disbursed under the DL proposition.
  • Total count of loans disbursed to DL partners.
  • Number/percentage of first-time accessors of Bank loan.
  • The number of new DL partners onboarded and disbursed to.
  • The total number of partners disbursed within the year.
  • Number of MSMEs/End borrowers reached.
  • Gender Empowerment (percentage of total MSMEs impacted that are female owned)
  • Youth Empowerment (percentage of total MSMEs impacted that are owned by Youth – aged 35 years and below)
  • Total disbursement to Start-up businesses.
  • Number of errors detected on the Activity Reports to Management
  • Cycle time to evaluate requests received.
  • Promptness in submitting acceptable monthly report.
  • Rate of non-compliance with operational guidelines observed by auditors.
  • Number of complaints from external customers
  • Number of administrative lapses observed.
  • Quality of reports produced

Qualifications
Educational Qualifications:

  • A Bachelor’s Degree in Economics, Business Administration, Banking and Finance, Accounting, Finance and Administration or any related field
  • A post graduate Degree in Business or Development Finance related field or Management is an added advantage.

Professional Qualifications:

  • Any professional Membership is an added advantage.

Experience Qualifications:

  • Minimum of 5 years work experience in a financial institution/development agency is required.

Competencies
Knowledge:

  • Good working knowledge of financial procedures and applications
  • Understanding of banking practice and related policy issues, their implications, and applications
  • Knowledge of credit administration, operations, and management
  • Knowledge of risk management
  • Deep understanding of the financial industry and emerging developments/opportunities.

Technical Competencies:

  • Meeting Facilitation skills
  • Demonstrates expertise in Budget and cost management.
  • Application of P/C productivity tools such as Microsoft Word, Excel, PowerPoint etc.
  • Excellent written and oral communications Skills
  • Excellent organisational and Coordination skills
  • Expertise in formulation and implementation of credit policies and regulations
  • Expertise in credit administration/ supervision
  • Excellent analytical skills
  • Expertise in credit analysis and appraisal
  • Expertise in loans administration / account management.

Behavioural Competencies:

  • Strategic orientation
  • Teamwork
  • Motivation
  • Results orientation
  • Interpersonal relationship Ability
  • Action planning
  • Creativity/Innovation
  • Responsiveness
  • Sound managerial and leadership ability.
  • Excellent Administrative ability.

Application Instructions:

The application deadline is on 6th April, 2025. Therefore, Qualified and interested candidates should send their updated Resume to: [email protected] using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Website:
Official Website: https://www.devbankng.com

Job Features

Job CategoryBusiness Development Management, Business Development Officer

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