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Customer Service Representative at an IT Infrastructure Company – TeamAce Limited

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View Jobs at TeamAce Limited
Full Time Jobs
Ikeja Lagos
Posted 2 months ago

Job Title: Customer Service Representative

Job Summary

  • As our Customer Care Representative, you will be responsible for providing exceptional service by responding to inquiries, resolving complaints, and ensuring customer satisfaction.
  • This role involves dealing with customers through phone, email, chat, teams, zoom, and the use of Incident management tools.

Responsibilities

  • Drive repeat purchases and long-term satisfaction through best-in-class responsiveness and professionalism in all customer interactions
  • Effectively and efficiently supports customers on a variety of products by providing advice and guidance on the use of products and resolving issues
  • Builds strong working relationships internally in order to collaborate on solving customer issues
  • Provide accurate information regarding the company’s products and services.

Requirements

  • A Bachelor’s Degree in Business, Computer Science, or a related field is a plus.
  • 2-3 years of relevant experience in a customer service role in an IT environment is preferred.
  • Proficiency in CRM software, Microsoft Office suite, and other customer service tools.

Salary
N250,000 – N350,000 / Month.

Application Instructions:

The application deadline is 19th April, 2025. Therefore, Qualified and interested candidates can: “CLICK HERE TO SUBMIT APPLICATION” It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Website:
Official Job Website: https://teamace.com.ng/

Job Features

Job CategoryCustomer Service / Call Centre / Front Desk / Receptionist Jobs

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