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Customer Sales Representative (Rivers) at Tempkers Limited

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View Jobs at Tempkers Limited
Port Harcourt Rivers
Posted 3 months ago

Job Title: Customer Sales Representative

Responsibilities

  • Sales generation and conversion: Close sales and ensure customer satisfaction.
  • Up-selling & Cross-selling: Actively look for opportunities to up-sell and cross-sell additional products to clients.
  • Sales Target Achievement: Consistently meet and exceed monthly and annual sales targets and quotas.
  • Prospecting & Lead Generation: Identify and prospect new customers through various channels (cold calls, messages and referrals) to build a healthy sales pipeline.
  • Client Engagement: Develop and maintain strong relationships with existing and potential customers to understand their needs and provide solutions.
  • Receive calls from 3cx phone
  • Recommend Products based on clients inquiry and skin issues and give instructions on how to use products.
  • Take down clients order using the Order Taking Form and forward to Orders Department for processing.
  • Respond to Whatsapp messages, Instagram messages and upload Whatsapp status daily with products that are available.
  • Fill Notify me form for clients when the products are out of stock and forward to Client Retention Department, Client Success Supervisor and Inventory Department.
  • Fill refund form when necessary and forward to supervisor.
  • Follow up on orders taken to ensure it is dispatched timely to the clients.
  • Resolution of customer complaints and escalation of client issues to supervisors.
  • Provide product and service information to customers.
  • Transfer calls to Stores if needed.
  • Ensure to greet the client properly, tell them your name and get their details.
  • Follow up on already placed orders.
  • Send daily total sales report to Boss and management.

Qualifications

  • Candidates should possess a Bachelor’s Degree 
  • 1 – 2 years work experience.

Application Instructions:

The application deadline is on 19th April, 2025. Qualified and interested candidates should send their updated Resume to: [email protected] using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully.

Note: Preferably female applicants for gender balance.

Job Features

Job CategoryCustomer Service / Call Centre / Front Desk / Receptionist Jobs

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