Close Menu
  • About
  • Contact Us
Facebook X (Twitter) Instagram
CareersngrCareersngr
  • About
  • Contact Us
CareersngrCareersngr
Home » Jobs

Banker, Transactional at Stanbic IBTC Bank

Facebook Twitter LinkedIn WhatsApp
View Jobs at Stanbic IBTC Bank
Full Time Jobs
Lagos Mainland
Posted 1 month ago

Job Title: Banker, Transactional

Job Description

  • To respond to any Private, Prestige/ Executive client service queries and requests received telephonically in the Affluent Express within laid down policies and procedures.

Job Responsibilities

  • Act as first point of contact for customers and demonstrates product knowledge on existing and new products
  • Follow the relevant risk and compliance procedures, work instructions and business requirements.
  • Accurately log request (e.g., records the customer interaction by capturing leads, queries, complaints, compliments, contact details, etc.)
  • Undertake root cause analysis to prevent recurring problems/queries within the team context.
  • Provide quality service to customers in order to fulfil their needs within the least amount of time.

Qualifications

  • Minimum of First Degree.

Experience:

  • 1 – 3 years of experience of the bank’s products, processes and systems. 
  • Understands regulations governing the management of financial services and other relevant bank policies.

Behavioural Competencies:

  • Adopting Practical Approaches
  • Interacting with People
  • Exploring Possibilities
  • Developing Expertise
  • Team Working.

Technical Competencies:

  • Customer Reception and Channelling
  • Difficult Calls Management
  • Query Resolution 
  • Telephone Caller Handling.

Application Instructions:


The application deadline is Not Specified. Therefore, qualified and interested candidates can “CLICK HERE TO SUBMIT APPLICATION” It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Website:
Official Website: https://www.standardbank.com/sbg/standard-bank-group/careers/apply/jobs/

Job Features

Job CategoryInvestment Banker

Others Also Applied For:

  • Project Lead, Central Store at Dangote Cement Plc – Dangote Group
  • Finance Officer, Procurement at Dangote Group
  • Corporate Finance Specialist at Dangote Group
  • Technical / Executive Assistant at Dangote Group
  • Foreign Procurement Manager at Dangote Group
  • Head, Foreign Procurement (DSR) at Dangote Group
  • SAP Lead, Master Data Management at Dangote Group
  • Finance Officer at Dangote Group
  • Head of Fleet, DSR at Dangote Group
  • Customer Service / Shipping Manager at Dangote Group
  • Planning and Market Intelligence Specialist at Dangote Group
  • NOC Engineer at Ama-Zuma Oil & Gas Nigeria Limited
  • General Manager at Ama-Zuma Oil & Gas Nigeria Limited
  • Head of Retail & Sales at Ama-Zuma Oil & Gas Nigeria Limited
  • Executive Assistant (Female) at Ama-Zuma Oil & Gas Nigeria Limited
Share. Facebook Twitter Pinterest LinkedIn Tumblr WhatsApp Email
Copyright © 2024 Careersngr | All Right Reserved. DISCLAIMER: Unless Specified, careersngr.com is not in any way affiliated with any of the job and vacancy providers featured in this website. The material provided here is mainly for innformational purposes. visitors are advice to use the information at their own discretion.
  • Privacy Policy
  • About
  • Contact
  • Disclaimer

Type above and press Enter to search. Press Esc to cancel.