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Hotel Porters at Venmac Resources Limited

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Full Time Jobs
Adamawa Yola
Posted 1 month ago

Job Title: Hotel Porter

Main function            

  • First impression/Guest Luggage/Guest check in

Responsibilities

  • As a Porter, you will provide exceptional customer service to Guests, especially as service affects laundry and the transferring and storing of luggage to rooms. 
  • Offer consistent, high standard service and assistance to Guests and maintain a lobby presence that offers courteous and attentive service.
  • Interact with Guests and contribute to the first impressions of guests. 
  • Ensure that individual guest and Groups receive fast, efficient and friendly service.
  • Ensure you communicate any guest feedback to the management & appropriate department. 
  • Assist with room moves and luggage deliveries and always man the Front Door, following all standard operating procedures.
  • Ensure laundry support is provided when required by guest.
  • Provide room service for guest and also clear guest plates from time to time.
  • Answer calls in the absence of the receptionist.
  • Present yourself in a professional way as possible.
  • Take guest for room shows explaining each facility in the room.
  • Handle check out operations by ensuring every lost but found items are brought to the notice of the management.
  • During check out, check the rooms properly for any spoilt items.
  • Ensure the front office is clean and free from clutter at all times.
  • Clean the reception area, sweep, mop floors and vacuum carpets.
  • Fix minor technical issues, like changing bulbs and providing room support.
  • Report damage in guest rooms, call technicians and monitor repairs until completion.
  • Monitor generator operations by making sure the security team know when to switch on/off at appropriate times.
  • Any other extra responsibility as may be assigned by the management.

Salary
N30,000 – N50,000 / month.

Application Instructions:

The application deadline is 11th May, 2025. Therefore, Qualified and interested candidates should send their updated Resume to: [email protected] using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Website:
Official Job Website: https://venmacresourcesltd.com/

Job Features

Job CategoryPorter

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