Customer Management Specialist at FrieslandCampina WAMCO Nigeria Plc

Job Title: Customer Management Specialist

About the Job

• The Key Account Manager is saddled with the responsibility of ensuring development and implementation of customer strategy and business objectives for National and large regional accounts.
• Responsible for category planning in line with brand plans, company policies and practices.

Responsibilities
Sales Management:

• Develop and execute regional sales strategies aligned with business and brand goals.
• Implement trading terms and promotions to drive sales growth and ensure efficient product distribution.
• Monitor and optimize demand generation activities to enhance consumer satisfaction.
• Manage sales planning processes, including joint planning with accounts to achieve high fill rates (>85%).

Account Management:

• Build and sustain strong relationships with trade customers at all organizational levels.
• Develop and manage account structures, ensuring alignment with the company’s business strategies.
• Address account challenges, ensure product availability, and support customer-specific initiatives.

People Management:

• Manage Distributor’s Account
• Stakeholder’s Management.
• Collaborate with internal commercial functions, such as marketing and supply chain, to ensure seamless execution of strategies.

What We Ask

• First Degree in any discipline (Master’s degree will be an added advantage)
• 5 – 7 years of experience in key account management, preferably in FMCG or Modern Trade.
• Proven success in managing and growing large trade accounts
• Demonstrate ability to lead and or participate in commercial teams
• Good understanding of sales function
• Good knowledge of interrelationship of key functions and their key initiatives (Sales, Marketing, HR, Supply Chain).
• Drive Sustainable Profitable Growth
• Integrated Customer Relationships and Collaboration
• Establish Winning Sales Strategy

What We Offer

• A dynamic, challenging, and innovative work environment.
• We believe in nourishing growth and offer training and personal development.
• Competitive remuneration package.

Application Instructions:

The application deadline is on Not Specified. Therefore, qualified and interested candidates can “CLICK HERE TO SUBMIT APPLICATION” It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Official Website: https://www.frieslandcampina.com.ng/ng/