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Global Partner Coordinator – Freight Forwarding at a Freight Forwarding Logistics Company – HRLeverage Africa Consulting Limited

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View Jobs at HRLeverage AfricaView Jobs at HRLeverage Africa Consulting Limited
Full Time Jobs
Abuja FCT Lagos
Posted 1 month ago

Job Title: Global Partner Coordinator – Freight Forwarding

Responsibilities

  • Drive the expansion of the company’s global network and overall business growth.
  • Strive to exceed current sales targets and enhance revenue generation.
  • Implement customer-centric and compliant business strategies to meet short-, medium-, and long-term objectives.
  • Collaborate with the Chief Commercial Officer (CCO) to strengthen the sales team, set competitive sales goals, and boost revenue.
  • Identify, monitor, and assess potential risks related to operations, safety, security, and regulatory compliance.
  • Track retention rates of existing global partners, identify non-transacting partners, and escalate findings to the COO and CCO.
  • Increase and monitor the growth of the new customer base.
  • Ensure global partners adhere to service-level agreements (SLAs) covering service quality, transit times, communication standards, and accurate documentation.
  • Optimize and manage costs tied to global partnerships, including agent commissions, carrier rates, handling fees, and partner-related operational expenses.
  • Monitor customer satisfaction and performance using key metrics such as Customer Satisfaction Score (CSAT) to gauge client sentiment.
  • Ensure full compliance with regulatory authorities, safety regulations, environmental policies, and industry best practices.
  • Partner with the CCO and COO to plan and develop budgets, forecasts, and financial strategies for operational functions.
  • Let me know if you’d like this in a specific format like bullet points, a paragraph, or tailored for a resume or presentation.

Requirements

  • B.Sc./B. Tech/HND in a relative discipline.
  • A higher degree will be an added advantage.
  • Minimum of 5 years relevant experience in a similar role in freight and forwarding industry.
  • Proficiency in MS Office suite.

Benefits

  • Salary: Negotiable
  • 13th month salary
  • Pension
  • HMO benefit (covers family)
  • Official vehicle.

Application Instructions:

The application deadline is 30th May, 2025. Therefore, Qualified and interested candidates should send their updated Resume to:[email protected]  using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Website:
Official Job Website: https://hrleverageafrica.com/

Job Features

Job CategoryCoordinator

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